The Lion Match Company
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
The Lion Match Company has a TrustIndex of 0 out of 10 on Hellopeter, based on 16 reviews in the last 12 months. Hellopeter has tracked The Lion Match Company across 46 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I bought a pack of matches and the matches are made so defective that it burnt a hole in my sports shirt and curtains. I called the company and they rushed and sent a courier the same time. They collected the matches for testing. They only posted the completion 8 months later and covered up the defects. They say they found nothing. I asked them politely to return my matches and they did not want to. Now I have no matches, shirt curtains and a bunch of lies
1 reviews | Active since Jan 2020
I bought a pack of matches and the matches are made so defective that it burnt a hole in my sports shirt and curtains. I called the company and they rushed and sent a courier the same time. They collected the matches for testing. They only posted the completion 8 months later and covered up the defects. They say they found nothing. I asked them politely to return my matches and they did not want to. Now I have no matches, shirt curtains and a bunch of lies
1 reviews | Active since Jan 2020
The company's product is so poor that it has burnt my shirt and curtains. Lion match urgently came and picked up the defective matches and took 8 months to respond to me. They only responded when i got there and i was ignored in their reception. This company has a poor corporate image and sad to say widely sells poor products
1 reviews | Active since Jan 2020
The company's product is so poor that it has burnt my shirt and curtains. Lion match urgently came and picked up the defective matches and took 8 months to respond to me. They only responded when i got there and i was ignored in their reception. This company has a poor corporate image and sad to say widely sells poor products
1 reviews | Active since Jan 2020
This company make inferior quality matches that on a strike burnt my India nylon shirt from India and my curtains. I call them as they were procrastinating. I eventually got a meeting at their office after numerous calls and was given a cold shoulder. They wattsup me a R30 voucher and told me im lucky they gave me R30. On enquiry I realized that this was common as many others had the same issue. This company is pathetic
1 reviews | Active since Jan 2020
This company make inferior quality matches that on a strike burnt my India nylon shirt from India and my curtains. I call them as they were procrastinating. I eventually got a meeting at their office after numerous calls and was given a cold shoulder. They wattsup me a R30 voucher and told me im lucky they gave me R30. On enquiry I realized that this was common as many others had the same issue. This company is pathetic
1 reviews | Active since Jan 2020
We have aquired a box of matches that are poor quality. The matches have damaged my shirt and curtains which full disclosure was made to the company with proof. They immediately took the matches via a courier and sent it to their lab which is a smoke screen for consumers. They prolong time as stress out the consumers. After about 8 months they come with silly excuses for their poor quality. They people in management is of poor quality and *******. I am now seeking assistance of the courts so this is stopped.
1 reviews | Active since Jan 2020
We have aquired a box of matches that are poor quality. The matches have damaged my shirt and curtains which full disclosure was made to the company with proof. They immediately took the matches via a courier and sent it to their lab which is a smoke screen for consumers. They prolong time as stress out the consumers. After about 8 months they come with silly excuses for their poor quality. They people in management is of poor quality and *******. I am now seeking assistance of the courts so this is stopped.
1 reviews | Active since Jan 2020
This household name has supp**** quality matches for decades . I bought today's version and find that these standards have crashed . Tiny wooden sticks with a minimum bead of igniting stuff on the end . Shameful .
1 reviews | Active since Jan 2020
This household name has supp**** quality matches for decades . I bought today's version and find that these standards have crashed . Tiny wooden sticks with a minimum bead of igniting stuff on the end . Shameful .
1 reviews | Active since Jan 2020
This company costed me by burning 🔥 my shirt and curtains. When lion matches are used the sparks go everywhere and burn contents. The company lies as I have letters from them. They are doing disabled people down and not truthful
1 reviews | Active since Jan 2020
This company costed me by burning 🔥 my shirt and curtains. When lion matches are used the sparks go everywhere and burn contents. The company lies as I have letters from them. They are doing disabled people down and not truthful
1 reviews | Active since Jan 2020
This company makes substandard products that causes 🔥 and I have proven this to then. Mr. Moosa that works there advised me that the directors are not respoding to me. We ate incurring huge costs in communicating and submitted my damage report but nothing from them only promises.
1 reviews | Active since Jan 2020
This company makes substandard products that causes 🔥 and I have proven this to then. Mr. Moosa that works there advised me that the directors are not respoding to me. We ate incurring huge costs in communicating and submitted my damage report but nothing from them only promises.
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