Active since Mar 2025
This household name has supp**** quality matches for decades . I bought today's version and find that these standards have crashed . Tiny wooden sticks with a minimum bead of igniting stuff on the end . Shameful .
Last week my daughter flew Emirates from Durban to Dubai and then on to Dublin (Flights EK776 and EK161) . She became very ill during the Dubai leg . The care and attention from the cabin crew until they landed , and then from the doctor in Dubai who put her on a drip was fantastic . This continued on the next flight to Ireland until she was safely in the airport terminal . Emirates you are excellent , you set the highest standards in air travel , we have always enjoyed flying with you but never imagined how well you help a passenger who is in trouble ! Thank you again .
MINDORO ARE OUR MEDICAL AID BROKERS . WE STRUGGLE WITH THE INCREASING DIGITALISATION AND THE ROBOTIC SUBSTITUTE FOR SERVICE IN THIS AND OTHER INDUSTRIES .THEIR EXCELLENT RAPID RESPONSE TO OUR QUERIES AND THEIR VERY PROFESSIONAL HELP , FOR MANY YEARS , KEEP US SANE. THANK YOU LADIES ! ANT MORRIS
We often criticise Govt Departments . This one was very different . After nearly 3 years in Portugal we decided to return home to SA on One-way air tickets . My wife is an Irish citizen and the airline objected . We were rescued by our Embassy - this is how . To: embsa@embaixada-africadosul.pt ATTENTION MR. MIGUEL ALVES in Lisbon . Good day Mr Alves This is to thank you and your office for your kind assistance to my wife and I . We decided to fly home from Portugal to SA on 1 way tickets . We were very worried by our travel agents concern about my wife returning to SA on an Irish passport . You assured us that her Bar coded ID book was sufficient proof of residence . 1 . My phone call to your embassy was answered promptly and efficiently by your colleague . 2 . You totally understood our problem and quickly provided the solution verbally and by e-mail . 3 . Our stress level and blood pressure returned to normal . 4 . Our booking and flight boarding proceeded as normal . Our sincere thanks to you and the SA embassy for your support and assistance to two very senior citizens ( 80 + ) on a very dark day ! Muito obrigado e Feliz Natal Ant and Alexandra Morris
We flew Turkish Airlines from Istanbul to Durban on 4th Dec on flight no.TK0042 . My wife and I are senior citizens and In a lifetime of air travel this was our worst experience ever . 1 . Boarding . The necessary wheelchair assistance we had arranged was a shambles . We were eventually boarded and had to find our way to seats 34A and 34B at the far rear . 2 . Comfort . Our seats and backrests were poorly padded , hard and with minimum legroom ( I am 6ft tall and my knees were 3cm from the back of the seat in front of me . ) The rows were so close that climbing into the aisle was difficult. Your very comfortable executive deserve to be cramped up for 10 hours like this to enjoy their sacrifice of quality for fat extra profit . 3 . Maintenance . The pouches on the back of the seats ahead were broken and unserviceable , stowed items fell thru onto the floor . The overhead seatbelt warning lights only worked occasionally . These failures are a symptom of careless attention and that is not a good sign in an aircraft . These examples of failing standards are a poor reversal of what used to be a pleasant and even exciting journey by air . Perhaps IATA should set minimum standards for this industry .
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