Lion match company dishonest and quality is poor

This company make inferior quality matches that on a strike burnt my India nylon shirt from India and my curtains. I call them as they were procrastinating. I eventually got a meeting at their office after numerous calls and was given a cold shoulder. They wattsup me a R30 voucher and told me im lucky they gave me R30. On enquiry I realized that this was common as many others had the same issue. This company is pathetic