Unprofessional Service and Condescending Attitude

​I am extremely disappointed with the unprofessional service and "rotten" attitude encountered at this branch. ​After a simple request to have my original script returned, the staff failed to do so. This necessitated an unnecessary second trip back to the pharmacy. Instead of an apology for the oversight, I was met with an entitled and condescending attitude from both the staff and the pharmacist on duty. ​The communication style was patronizing, making us feel as though we were being spoken to like primary school children rather than adult customers. This lack of basic professional courtesy and efficiency is unacceptable in a healthcare environment. ​I would advise management to look into the interpersonal skills of their team, as the current atmosphere is dismissive and disrespectful to the local community. I will be taking my business elsewhere. Bron Pharmacy always treated me with respect.