MATTRESS sales incompetence and total lack of concern

After a month of fighting we finally got our two Kingsize mattresses but they are at a different level . When we purchased two mattresses after spending close to an hour with the company no one said they would be different thicknesses because they were manufactured to be for two individuals. We have waited a month for the supply of added material to bring the base up so that the mattresses are at the same level. How can sales people be so *********** to not know their product and management be so unconcerned about their name in the market place that they do nothing to rectify their error. NEVER NEVER EVER DEAL WITH THIS COMPANY IF YOU NEED TO REPLACE YOUR MATTRESSES. They are *********** uncaring and beyond worrying about your satisfaction if there is a problem and with their lack of concern do not deserve to be in business.