Worst company ever

The national debt review centre is the worse I give them a 0 star rating. In December I went to them because I saw the reviews and I liked what I saw but clearly they wrote it self what unprofessional people that works there. I was a assisted by a lady mishka I told her what is my story and what I went through by a other company I explained my situation and she said you just need a clearance certificate and then everything will be removed from your name I evens asked are you sure she said yes all we need to do is get transfer documents from the other debt review company and I said okay she said everything will take 21 days I said fine that was in December you it came by January I phoned she ignored me I phoned everyday didn't get hold of her she ignored me I decided to go to the office mishka told me sorry the offices was closed in December after the website stated they were open and only closed public holidays I was so angry because in December she could of just tell but no anyway I let that slide she said she'd going to get the documents from the company a week went past there was no communication I had to ask phone and ask her how far did she get the documents I evens sent messages that she blue ticked me I phoned and she said she's still waiting another month passed and I thought for myself but **** is going on by the this place the reviews that I did read about this place is not true I decided to phone the other debt review company and guess what I did get results they did send the documents after how long that mishka was trying clearly not hard enough okay they had the papers but I'm still waiting for results I phoned she don't answer my calls I send messages no response I went there then the guy helped and he explained to me that no Mishka is new there she only worked a year there the clearance certificate does not remove myself from debt review I need the debt removal package I explained but that's what mishka said I was so stupid but desperate he said it will take a month to clear because all my debt I prescribed I agreed they sent me a document via email I didn't fill anything in I went back and said I'm having problems so mishka filled it in for me I didn't signed anything but I had the form on my phone I did read everything and the form stated it takes 90 days to get a court date I asked about that she said no it just means within 90 days and I don't need to worry my debt is prescribed it will be faster ok I was signed up for this debt removal package then a few days later I thought to myself no man this people is messing with me I done research and saw no man I don't need this debt removal package because I went under debt review and not a court placed me under debt review and I remembered mishka asked me to get a document stating from this other debt review centre I don't have a court order so I just need a clearance certificate I have a right just to remove myself from debt review so what mishka actually explained was true in the beginning I need a clearance certificate so I asked her why do I need this removal package but I don't have a court order she made alot of excuses no is because you owing still on a account I said yes I am going to pay that and I paid It I will provide you with the paid up letters for the clearance certificate she made alot of excuses then I asked her can I cancel it then I just pay my accounts that's open bring you the letters then you do me the clearance certificate she said yes I can cancel it so she done it without mentioning cancelation fees or neither the document state about the cancellation fees a few days later I get a email stating the package has been cancelled and I'm reliable for cancellation fees I ask mishka what fees is this that I'm supposed to pay you didn't mention anything and there was nothing on the document she just said the boss will explain to me days go past I ask her again tell you boss I want to know what fees is this that I must pay she said in the message my boss will send you a email when he have time he his busy with other work i didn't respond I was so angry I just left it a few days went past I get a email from a debt counselor not evens the they boss what a blady joke I must pay all this fees that comes out 8000 after all the lies and **** they gave me firstly there was nothing mentioned about cancellation fees and nothing on the documents I have evidence then they have a nerve to say that I will stay on their name until I pay the cancellation fees this people don't help you they just want money from you very poor company I'm not paying anything and I'm taking this further.