CAR SCRATCHED!

Recently i had a sail fitted to my bakkie after waiting two weeks several phone calls on the 11th of Feb i wen't to the shop to have it fitted the previous day they called it was ready but when i got there i waited 3 hours for adjustment at the end they put in a bow which was too big they ordered a new one which i only got today because of that my bakkie which is brand new is scratched all round if i can't remove those scratches with polish i will make it a legal matter