1 reviews | Active since Member
Signed a Contract with the Office Guru in Early September 2017 for Fibre Internet lines the Sales Executive Stephen Badenhorst promised that the installation would take between 6 to 8 weeks. they installed APN phone lines and have bound me to a Contract with Centrafin for the Equipment but still today 06 JUNE 2018 and there is still NO Fibre installed. I have spoken to Jamie Taylor and Pieter koen who assured me they will handle this and get back to me but yet still no response. I have to Constantly Email, Phone and try to get a hold of someone to tell me what is going on, I asked to Cancel his contract in December and was told by Centrafin that I need to pay the full outstanding Contract Amount, now Stephen Badenhorst has Resigned from The Office Guru! and no Feedback regarding the Fibre has been given.
We even Tried IS Ignite ( RAIN LTE) suggested by The Office Guru but still Experiencing issues. I Was ASKED BY STEPHEN TO REMOVE MY PREVIOUS HELLO PETER COMMENT AS THEY DID NOT WANT MY NEGATIVE POST TO BE VISIBLE TO OTHER CONSUMERS.
This is by far the worst service I have ever received from any Telephone supplier. I am NOW going to the OMBUDSMAN and get them involved in helping me get rid of this Contract and Company as I Feel that the Business Relationship is now beyond repair.
THIS IS BY FAR THE WORST CUSTOMER SERVICE AND COMPANY!!!!