TP
The Palms Pub & Grill
Unclaimed Business
TP
The Palms Pub & Grill
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About The Palms Pub & Grill
The Palms Pub & Grill has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked The Palms Pub & Grill across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTR
TheMoerIn R
1 reviews | Active since Jan 2020
11 Nov 2025, 18:17
Common tavern vibes
Omg! Hell no! One of the most common places known to mankind! My friend and I had no idea what to expect. We just decided to give it a try. Yhu! No thanks, this place is NOT for me! Do yourself a favour and turn the other way around 😂
Helpful (0)
|Replies (0)TR
TheMoerIn R
1 reviews | Active since Jan 2020
11 Nov 2025, 18:17
Common tavern vibes
Omg! Hell no! One of the most common places known to mankind! My friend and I had no idea what to expect. We just decided to give it a try. Yhu! No thanks, this place is NOT for me! Do yourself a favour and turn the other way around 😂
0
Replies (0)PB
Philna B
1 reviews | Active since Jan 2020
19 Dec 2024, 15:06
Absolutely disgusted
I am utterly disgusted with this restaurant. We arrived last night for our booking, walked in and decided that we will not be having dinner at your premises. When we walked in the area was in chaos with boxes standing around. We weren't greeted by anyone even though there where some of the staff seated at a table doing what looked like admin. Only after I approached them did they acknowledge us. When we walked out to the outside seating area is when we changed our minds immediately. There was ******* laying under the tables, the tables themselves where absolutely filthy and looked like they haven't been cleaned in a while. There was a table where dishes was still standing and you could see that is has been standing there for a while.There was no staff in sight. Then there was the smell. It's smelled like something had died in the plants and was decomposing. There where flies everywhere. If this is how Their area for patrons look like I don't even want to think of the condition of their kitchen. It is absolutely abhorrent and disgusting. We turned around and walked out. We where a large group that left, but no staff members acknowledged us while we where there or when we walked out without even sitting down. They say on their website that they are a family restaurant, but this is definitely not the case.
Helpful (0)
|Replies (0)PB
Philna B
1 reviews | Active since Jan 2020
19 Dec 2024, 15:06
Absolutely disgusted
I am utterly disgusted with this restaurant. We arrived last night for our booking, walked in and decided that we will not be having dinner at your premises. When we walked in the area was in chaos with boxes standing around. We weren't greeted by anyone even though there where some of the staff seated at a table doing what looked like admin. Only after I approached them did they acknowledge us. When we walked out to the outside seating area is when we changed our minds immediately. There was ******* laying under the tables, the tables themselves where absolutely filthy and looked like they haven't been cleaned in a while. There was a table where dishes was still standing and you could see that is has been standing there for a while.There was no staff in sight. Then there was the smell. It's smelled like something had died in the plants and was decomposing. There where flies everywhere. If this is how Their area for patrons look like I don't even want to think of the condition of their kitchen. It is absolutely abhorrent and disgusting. We turned around and walked out. We where a large group that left, but no staff members acknowledged us while we where there or when we walked out without even sitting down. They say on their website that they are a family restaurant, but this is definitely not the case.
0
Replies (0)GQ
Gigi Q
1 reviews | Active since Jan 2020
10 Sept 2024, 05:21
****** experience at The Palms Pub & Grill Brackenfell
We purchased tickets to watch South Africa vs All blacks rugby game at The Palms Pub & Grill on Saturday, 7 October 2024. My husband(Coloured) invited his colleague and colleages wife (Black). After the game, we moved to the front of the venue and stood at the bar and ordered more drinks. My husbands colleague and his wife, went to the bathrooms. Upon there return, they asked the one young lady (White and looks about early twenties) if they could move past them to get to us, she wouldn't give way, and the wife was told "I don't give way to your kind". While we were standing there, the whites that wanted to pass through she gladly gave way to, laughed with them etc. When we left, we walked past them again and was met with ugly looks and she did not really want us to pass through. We were told she is the owners daughter and if we mention anything, it will be swept under the rug. This left a really bitter taste and will definitely not be supporting them anymore and will be advising others as well. Pity we can't give a 0 star review as one star is already too much.
Helpful (0)
|Replies (0)GQ
Gigi Q
1 reviews | Active since Jan 2020
10 Sept 2024, 05:21
****** experience at The Palms Pub & Grill Brackenfell
We purchased tickets to watch South Africa vs All blacks rugby game at The Palms Pub & Grill on Saturday, 7 October 2024. My husband(Coloured) invited his colleague and colleages wife (Black). After the game, we moved to the front of the venue and stood at the bar and ordered more drinks. My husbands colleague and his wife, went to the bathrooms. Upon there return, they asked the one young lady (White and looks about early twenties) if they could move past them to get to us, she wouldn't give way, and the wife was told "I don't give way to your kind". While we were standing there, the whites that wanted to pass through she gladly gave way to, laughed with them etc. When we left, we walked past them again and was met with ugly looks and she did not really want us to pass through. We were told she is the owners daughter and if we mention anything, it will be swept under the rug. This left a really bitter taste and will definitely not be supporting them anymore and will be advising others as well. Pity we can't give a 0 star review as one star is already too much.
0
Replies (0)GQ
Gigi Q
1 reviews | Active since Jan 2020
9 Sept 2024, 18:07
****** experience at The Palms Pub & Grill Brackenfell
We purchased tickets to watch South Africa vs All blacks rugby game at The Palms Pub & Grill on Saturday, 7 October 2024. My husband(Coloured) invited his colleague and colleages wife (Black). After the game, we moved to the front of the venue and stood at the bar and ordered more drinks. My husbands colleague and his wife, went to the bathrooms. Upon there return, they asked the one young lady (White and looks about early twenties) if they could move past them to get to us, she wouldn't give way, and the wife was told "I don't give way to your kind". While we were standing there, the whites that wanted to pass through she gladly gave way to, laughed with them etc. When we left, we walked past them again and was met with ugly looks and she did not really want us to pass through. We were told she is the owners daughter and if we mention anything, it will be swept under the rug. This left a really bitter taste and will definitely not be supporting them anymore and will be advising others as well. Pity we can't give a 0 star review as one star is already too much.
Helpful (0)
|Replies (0)GQ
Gigi Q
1 reviews | Active since Jan 2020
9 Sept 2024, 18:07
****** experience at The Palms Pub & Grill Brackenfell
We purchased tickets to watch South Africa vs All blacks rugby game at The Palms Pub & Grill on Saturday, 7 October 2024. My husband(Coloured) invited his colleague and colleages wife (Black). After the game, we moved to the front of the venue and stood at the bar and ordered more drinks. My husbands colleague and his wife, went to the bathrooms. Upon there return, they asked the one young lady (White and looks about early twenties) if they could move past them to get to us, she wouldn't give way, and the wife was told "I don't give way to your kind". While we were standing there, the whites that wanted to pass through she gladly gave way to, laughed with them etc. When we left, we walked past them again and was met with ugly looks and she did not really want us to pass through. We were told she is the owners daughter and if we mention anything, it will be swept under the rug. This left a really bitter taste and will definitely not be supporting them anymore and will be advising others as well. Pity we can't give a 0 star review as one star is already too much.
0
Replies (0)