RUN!!!!

I give notice via email to move out of the parks where 11 houss representatives are recepients. My email is ignored and the following month they deduct rent again, when I send another email to return my money and deposit, only then do they respond to say my notice will only be valid if i use their online system (did not know about it and they did not respond to the email sent a month ago). Now I will have to recover my money via legal means. Oh and the place is noisy and next to no managment happening there.