1 reviews | Active since Member
A friend suggested taking my car for a wash at The Pink Car Wash, the first time I did I was quite happy with the service as nothing bad happened. The second time I took my car expecting the same service, I was shocked to find out that when I returned home from the car wash, my knife was missing. I keep it on one place and I've never removed it from my car. I searched the car from top to bottom in case the cleaners placed it somewhere else, to no avail. Someone at the car wash definitely stole it. I called the car wash and spoke to the owner (Christo) who asked me a few questions about the day but nothing to confirm that he will check the cameras that very day with all the details of my vehicle, day and time that I had provided him with, he wants me to first come through so he can check. Had he checked the cameras there and then the knife could possibly have been retrieved. Anyway I go to the car wash the next day and he assists by checking the cameras which aren't very helpful, he is able to identify who was working on the inside of the car but without a doubt assures me that those two people have worked there forever and would never steal. So apparently the knife just slipped out of the car and no one decided to pick it up and hand it over to the owner! He did offer to replace the knife, but it's a knife I've had for more than 10 years, I would never be able to replace the exact model. It's also not about money, it's about ethics and agree that the knife was indeed stolen on your premises.
Lesson to myself and my friend who have now found a much better and cheaper car wash also in Durbanville that does a great service too, DO NOT VISIT THIS CAR WASH! The owners protect their workers, they believe them and will go on anything they say.