

The Pro Shop
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2022
After purchasing a golf set at The Pro Shop at Lynnwood Bridge, a debit order was started under Play More Golf without my consent. After contacting Play More Golf and e-mailing them , no response. They keep on deducting. I have never used Play More Golf.
1 reviews | Active since May 2022
After purchasing a golf set at The Pro Shop at Lynnwood Bridge, a debit order was started under Play More Golf without my consent. After contacting Play More Golf and e-mailing them , no response. They keep on deducting. I have never used Play More Golf.
1 reviews | Active since Oct 2016
On 27 November 2025 I purchased the undermentioned items on the Pro Shop black Friday On-Line special offers. The purchase was seamless and the communication thorough. I received delivery a on 2 December which was very good service - here is where it falls apart; the items are; 2 pairs of Adidas Traxion Response golf shoes size UK11 Unfortunately I require a 11&half. I called the the Lynnwood shop on Tuesday 2nd December. I was helped by two courteous people " Johannes and Kobus". They promptly sourced the correct size shoes from one of their stores and undertook to have the incorrect shoes collected by Aramax urgently and the replacement order dispatched. I followed up on the 4th December as to when the collection will take occur and they said the instruction was issued for collection and I must wait and after receipt they will send the replacement order!! It is now the 6th Dec Surely The Pro Shop can deliver the replacement order and collect the incorrect order at the same time? my guess is the replacement order of shoes will get sold out and I'll lose out I'm really disappointed in this poor service - Pro Shop do better! Reference: tax invoice CASH13***4
1 reviews | Active since Oct 2016
On 27 November 2025 I purchased the undermentioned items on the Pro Shop black Friday On-Line special offers. The purchase was seamless and the communication thorough. I received delivery a on 2 December which was very good service - here is where it falls apart; the items are; 2 pairs of Adidas Traxion Response golf shoes size UK11 Unfortunately I require a 11&half. I called the the Lynnwood shop on Tuesday 2nd December. I was helped by two courteous people " Johannes and Kobus". They promptly sourced the correct size shoes from one of their stores and undertook to have the incorrect shoes collected by Aramax urgently and the replacement order dispatched. I followed up on the 4th December as to when the collection will take occur and they said the instruction was issued for collection and I must wait and after receipt they will send the replacement order!! It is now the 6th Dec Surely The Pro Shop can deliver the replacement order and collect the incorrect order at the same time? my guess is the replacement order of shoes will get sold out and I'll lose out I'm really disappointed in this poor service - Pro Shop do better! Reference: tax invoice CASH13***4
1 reviews | Active since May 2025
I’ve worked there for 3 years without any warning whatsoever yesterday I was fired for going to a soccer game instead of being sick with my doctors note that I had presented they still said I’m must leave this company is one useless company ever .
1 reviews | Active since May 2025
I’ve worked there for 3 years without any warning whatsoever yesterday I was fired for going to a soccer game instead of being sick with my doctors note that I had presented they still said I’m must leave this company is one useless company ever .
1 reviews | Active since Jul 2020
Was at Proshop Wood 02/10/2025, disappointing customer service. Was told that they do not accept any returns on electronic products. Insinuated that they could be "Temu" products, although they were sealed products with Proshop labels. Thank you to Proshop Fourways for your professional and friendly service, who gladly assisted me. Will not be supporting Proshop Woodmead again.
1 reviews | Active since Jul 2020
Was at Proshop Wood 02/10/2025, disappointing customer service. Was told that they do not accept any returns on electronic products. Insinuated that they could be "Temu" products, although they were sealed products with Proshop labels. Thank you to Proshop Fourways for your professional and friendly service, who gladly assisted me. Will not be supporting Proshop Woodmead again.
Hellopeter has tracked The Pro Shop across 179 reviews. The Pro Shop hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used The Pro Shop? Write a review to help others decide.