1 reviews | Active since Member
On the 26th of October I attended an event at THE REEF HOTEL JOHANNESBURG where my phone was snatched from my hands by a guy who was also inside the hotel and ran into a car which was waiting for him outside the hotel. This whole thing resulted in the perpetrators accessing my banking apps and took R56 000.
I was at the entrance (about to leave) when the incident happened. At that time there was no security or assistant because I screamed and no one came. I went bank to the hotel on the 27th after opening a ******** case with the SAPS.
The assistant was rude and didn’t wanna listen (I took a video), she first said the head of security is not there and there are also no cameras at the hotel entrance which we later found out that she was lying, the head of security was there and there were cameras.
All the other cctv footage’s were playing but they said the one which shows the incident happening is not playing, which was very surprising and questionable. The cctv footage’s showed the perpetrator going in and out of the hotel comfortably. It even showed the perpetrator getting into their escape car. One of the staff members said she saw the perpetrator looking suspicious with fresh scars and bruises in his phone the whole night and she told the other guests to take care of their personal belongings. Why not escort him if he looks like a danger to your other guests? What happened to the “right of admission is reserved”?
Why host an event without enough security? The staff member further mentioned other cellphone incidents that happened “inside” the hotel, which means that their guests are not safe. The head of security said he’ll take the footage to their IT SPECIALIST which until today I haven’t heard from them and it’s more than 2 weeks now. This whole thing looks like an inside job judging by the way the perpetrator is walking so freely and comfortable inside the hotel and how there was no security at the desk when the incident happened.
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