Poor Service

I stayed at The Regency Apartment Hotel in Menlyn on the 09 August 2024. The air conditioner was not working and I had to call for a maintenance person to come and reset it. I do understand that maintenance issues do happen.

I then had an issue with a TV and after calling the maintenance person again, I only learned that only the TV device is available but the rest had to be from my own account. I had to use my own personal account for DSTV and Netflix. After reluctantly login on to my account, the connectivity/Wifi was very weak and I could not watch TV anyway. I was very disappointed as I could not watch any of the programs for the night.