***** at the residences at Crystal towers

This is ***** and Catfishing at best.I booked through Agoda ,who you cant reach as i tried for 3 days.I bboked at the residences that display a swimming pool that i needed for therapy.However their web page displays the Marriot hotels pictures, which has been removed from the images.Thet use several Marriot pic to market their brand.When approached they had excuses under the sun.All staff are aware of the **** and the MAaerrioy has the guest coming over to them to book in their and loose their money.I spoke to over 25 persons that have been duped.They need to be shut down.I requested a refund after my 1st day.They refused.The apartment that i was then given,nothing worked.Im going to lay a charge at the police.I have all the images and pics saved in case they remove and say im exaggerating