1 reviews | Active since Member
Slacking, telling lies, making constant mistakes, apologizing and making the same mistakes, dirty rooms, bad communication, horrible customer service, invasive to your privacy, and load music from the hotel bars.
The Rockefeller Hotel Cape Town destroyed my home environment.
I gave multiple feedbacks but they never took notes in order to fix it.
They place is running by unprofessional and unmotivated people.
This is business collecting cash from people for accommodation and food and failing to deliver value to their customers.
This review is to validate multiple bad reviews that this hotel got online.
You shouldn’t be in business and serve highly valued customers. I’ll never come back again.