1 reviews | Active since Member
Took my bike to KTM Roost for what I believed was going to be a carb tune. The bikes engine was fully rebuilt from top to bottom about 20hrs ago. The bike just had a weak bottom end power. They called me to request them stripping the bike to check piston and quoted R890 for the strip and quote. I agreed. Not long after I received a quotation to the value of almost R32000 to fix the bike. I immediately declined and asked them to assemble the bike as I will fetch it.
Now this is where things went south. I got to the shop and was run through the problems they believed was wrong. I then requested to pay and I got an invoice of R2500. So I said to the Andrew that I was quoted R890 to strip barrel and now getting charged an additional R1600 to assemble. I was more than happy to pay for assembly but R1600 seemed excessive. Andrew just stated that it seems to be correct. I reluctantly paid. What made even more angry was the fact that they decided that they did not need to put the bike back like they received it. They received the bike starting and driving. I got the bike back with the piston rings on the handlebars, loose barrel cover and plenty other bits and pieces not even installed properly. And then after this they still had the audacity to charge me R1600 for their assembly "labour". They have no pride. Just because I did not accept your quotation does not mean you had the right to assemble my bike as you please.