Poor establishment

I am being very polite here, but this place has fallen beyond short compared to my previous experience here some years back:

We booked for a weekend (to attend a wedding this side) and were basically offered a bed only in terms of a stay experience. The TV picture quality is bad, there is no remote for the AC, the kettle does not work and the worst part is that THERE IS NO HOT WATER! The dream selling that someone was coming to look into the water issue was terrible, and booking people without disclosing that there is no hot water is very *********. I cannot recommend anyone to stay here.