The Shakespeare Inn
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I am being very polite here, but this place has fallen beyond short compared to my previous experience here some years back: We booked for a weekend (to attend a wedding this side) and were basically offered a bed only in terms of a stay experience. The TV picture quality is bad, there is no remote for the AC, the kettle does not work and the worst part is that THERE IS NO HOT WATER! The dream selling that someone was coming to look into the water issue was terrible, and booking people without disclosing that there is no hot water is very *********. I cannot recommend anyone to stay here.
1 reviews | Active since Jan 2020
I am being very polite here, but this place has fallen beyond short compared to my previous experience here some years back: We booked for a weekend (to attend a wedding this side) and were basically offered a bed only in terms of a stay experience. The TV picture quality is bad, there is no remote for the AC, the kettle does not work and the worst part is that THERE IS NO HOT WATER! The dream selling that someone was coming to look into the water issue was terrible, and booking people without disclosing that there is no hot water is very *********. I cannot recommend anyone to stay here.
1 reviews | Active since Jan 2020
TO EVERYONE INTENDING TO BOOK AND STAY AT : The Shakespeare Inn Hotel & Conference Centre,Vanderbijlpark KINDLY NOTE THE FOLLOWING : - Firstly when you make the booking does their website : https://shakespeare.co.za/ clearly state restaurant facilitiies.When booking in Saturday - 1/10/2022 I was informed that since COVID -19 has the restaurant been closed. - When I got to my room {West facing} were the curtains wide open and the room baking hot. - Furthermoere no curtain covcring the bathroom window. - Cannot get the Airconditioning to function when I called reception {the telephone in the room NOT WORKING} were I informed assistance would only be possible after 19H00 {two hours later}. I pursued all avenues in the meantime and got it working eventually.The airconditinng functioned at minimum level all night, One of the staff never came after 19H00 t lend assistance or ensuring everything is in order. - THe television one has three channels funcitioning with the picture barely visible being bad quality all round. - The Shuttle service I used informed me to never use thehe Shakespeare Inn Hotel & Conference Centre in future as they are known to be one of the worst in Vanderbijlpark on all levels. - When contacting the OWNER: Sean Greeff ,the ONWER, today were I informed that for the rate I payed what else do I expect.No apology at all. #CutomerServiceA****Worst
1 reviews | Active since Jan 2020
TO EVERYONE INTENDING TO BOOK AND STAY AT : The Shakespeare Inn Hotel & Conference Centre,Vanderbijlpark KINDLY NOTE THE FOLLOWING : - Firstly when you make the booking does their website : https://shakespeare.co.za/ clearly state restaurant facilitiies.When booking in Saturday - 1/10/2022 I was informed that since COVID -19 has the restaurant been closed. - When I got to my room {West facing} were the curtains wide open and the room baking hot. - Furthermoere no curtain covcring the bathroom window. - Cannot get the Airconditioning to function when I called reception {the telephone in the room NOT WORKING} were I informed assistance would only be possible after 19H00 {two hours later}. I pursued all avenues in the meantime and got it working eventually.The airconditinng functioned at minimum level all night, One of the staff never came after 19H00 t lend assistance or ensuring everything is in order. - THe television one has three channels funcitioning with the picture barely visible being bad quality all round. - The Shuttle service I used informed me to never use thehe Shakespeare Inn Hotel & Conference Centre in future as they are known to be one of the worst in Vanderbijlpark on all levels. - When contacting the OWNER: Sean Greeff ,the ONWER, today were I informed that for the rate I payed what else do I expect.No apology at all. #CutomerServiceA****Worst
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