WORST SERVICE AND MISLEADING WEBSITE

TO EVERYONE INTENDING TO BOOK AND STAY AT : The Shakespeare Inn Hotel & Conference Centre,Vanderbijlpark KINDLY NOTE THE FOLLOWING :

- Firstly when you make the booking does their website : https://shakespeare.co.za/ clearly state restaurant facilitiies.When booking in Saturday - 1/10/2022 I was informed that since COVID -19 has the restaurant been closed. - When I got to my room {West facing} were the curtains wide open and the room baking hot. - Furthermoere no curtain covcring the bathroom window. - Cannot get the Airconditioning to function when I called reception {the telephone in the room NOT WORKING} were I informed assistance would only be possible after 19H00 {two hours later}. I pursued all avenues in the meantime and got it working eventually.The airconditinng functioned at minimum level all night, One of the staff never came after 19H00 t lend assistance or ensuring everything is in order. - THe television one has three channels funcitioning with the picture barely visible being bad quality all round. - The Shuttle service I used informed me to never use thehe Shakespeare Inn Hotel & Conference Centre in future as they are known to be one of the worst in Vanderbijlpark on all levels. - When contacting the OWNER: Sean Greeff ,the ONWER, today were I informed that for the rate I payed what else do I expect.No apology at all. #CutomerServiceA****Worst