TR
Tebello R
Active since Oct 2015
10
Reviews
0
Industries
Reviews
10 reviews16 months ago
Fibre order frustration
In November 2024 I cancelled my home fibre ISP (official cancellation day was 1st Jan 2025) and moved to Mweb; arrangements were made well ahead of time and their vendor, Vodacom, just needed to schedule provisioning on their side. Fair enough a Vodacom tech called me on the first week of December 2024 and made a commitment to come to my residence on December 28th, only to be a no show! I am without connectivity and am pressing Mweb (order number: x14454169) who advised that they are escalating the matter - but seems to be battling. This is beyond an inconvenience I have lack of feedback from Mweb and I’ve reached out to VD personally and they have advised me to speak with Mweb as they are the ones dealing with the matter. This is frustrating. Need I pull the plug and get an ISP that will prioritise me?
0 replies
16 months ago
Fibre activation process weak link
In November I cancelled my home fibre ISP (official cancellation day was 1st Jan 2025) and moved to Mweb; arrangements were made well ahead of time and their vendor, Vodacom, just needed to schedule provisioning on their side. Fair enough a Vodacom tech called me on the first week of December 2024 and made a commitment to come to my residence on December 28th, only to be a no show! I am without connectivity and am pressing Mweb (order number: x14454169) who are desperately escalating with Vodacom but seems to be battling. This is beyond an inconvenience and sadly Vumatel are only still in the process of implementing their services at our resident complex. They were very swift and professional at my previous residence when I moved in. Poor & unprofessional service this is from VD!!!!!
168 replies
17 months ago
Poor establishment
I am being very polite here, but this place has fallen beyond short compared to my previous experience here some years back: We booked for a weekend (to attend a wedding this side) and were basically offered a bed only in terms of a stay experience. The TV picture quality is bad, there is no remote for the AC, the kettle does not work and the worst part is that THERE IS NO HOT WATER! The dream selling that someone was coming to look into the water issue was terrible, and booking people without disclosing that there is no hot water is very *********. I cannot recommend anyone to stay here.
0 replies
18 months ago
Unregulated
The estate is beautiful and modern really. However management is a let down: the noise is ridiculous (sounds like a sound off at times, weekends mostly, and no penalties or some form of regulating is put into action). Not a place to live if you seek peace of mind. Someone commented, here in the reviews, that it should be called zoo estate, and I sadly felt that.
0 replies
27 months ago
UberEats has ****mers
Last night I ordered food via UberEats and it took a while to prep (at Nandos, Northview branch), the driver texted me and informed me that he is at the restaurant but my order was not there, and asked me to call them. I called and no answer, I cancelled the order and was charged for it nonetheless! So I drove there and their drive through was closed so had to go inside. Upon speaking to the cashier: she advised me that the was an ID issue with the driver and he had to be vetted/onboarded first, but my order was just given to him a minute or so before I walked in and that they cannot help me with this and they know the driver but do not have his details. The driver (name: Teddy and he was driving a Renault, took an screenshot of our conversation) and the restaurant have not reached out to me ever since and the UberEats app was very useless in helping me speak with someone. I have been ****med!
0 replies
53 months ago
Dishonest service
Bosch Car Service HD Injection Service (Vereenigeng): The competency of their service, skill and INTEGRITY should be questioned, they have had my car in for two weeks now (34k paid already) and they have excuses for it not being ready as yet, they advised that all was in order and that idling while the car was cold was the only outstanding thing and I could use the car since I needed it and could bring it back a few days later. I collected the car and turned back to them soon after driving for about 5mins (my car now trembles while accelerating and has the airbag light and another pre-existing light that was never resolved). I went to follow up on progress yesterday and they are playing duck & dive with me, advised that they were too busy to see me. I would never advise anyone to use their services and will escalate this further should they not get back to me today.
0 replies
117 months ago
Ignorance off insurance claim
<p>On the 29th of August 2016, I Submitted a claim for my stolen (which I reported on the 28th of August 2016). MTN automated reply with a ref number for this and advised that their turnarount time is 5 days (which is unexceptable, I would really not recommend anyone to insure with MTN due to this and the fact that they lied about it too!). 8 days later and I still have no revert from them and they debited me - I have nothing nice to say about MTN and their insurance really, even want to seek legal advise for this, as I have had to buy a temp cheap phone that cannot accomodate all my needs in a phone (work mail, private mail, work apps, work remote apps, social media apps) to get me by. I want a revert now!!!!</p>
106 replies
127 months ago
Beyond faulty phone
I am contracted to MTN (not proudly), I have taken my phone in for repairs three times now in the past 3months or so now. I am not getting any updates on the repair of the phone, I have had to buy another phone to use in the meantime seeing that I am never going to get my phone back anytime soon and am also seeking legal advise on the matter as MTN does not care to give users updates on the repairing - not sure if I am to call it repairing as they seem to be selling scrap devices or their techs are hella unqualified. for the last 3months or so I have been paying for a poor service and a phone I do not have at all. This is very frustrating and aggravating, I do not wish the agony and anger I have right now to anyone, God forbid it.<br> I will however encourage everyone to not subscribe to MTN and to also spread the word. @MTN Give me my phone back in good condition or give me a phone that actually works nxa.
75 replies
127 months ago
Defective, damaging, immoral MTN
I am sadly a contracted user of the MTN network - Many weeks ago I had my phone taken in for repairs as it had issues with the touch interface, I was told that I would get my phone back in two to three weeks, however after battling with mtn I got it back after four+ weeks. The issue was fixed but now my charging status was forever \slow charging"even when charging directly onto a wall power outlet and the phone did not pic up when connected to my laptop via usb cable (still slow charged). So I took the phone in again"
75 replies
128 months ago
Outraging service
I am contracted to MTN and took in LG GFlex phone to the Vaal Mall branch on the 18th of September (the navigation panel on the bottom left of the screen was problematic with touch sensitivity as I had to tap it a lot of times to work. They told me I'd get it back in two weeks, still waiting, they do not bother to send me updates or nothing, went to the branch again last week Thursday and was told that I would get my phone in three days, still waiting.<br> The service there is horrible, the staff is not attentive to details (e.g upon applying for my contract I supplied my ID, proof of address and filled in docs and my name on my statement and notifications is still spelt incorrectly) and quite frankly they do not give a damn about their customers. MTN is the worst decision I have made and I regret ever making contact with them - I do not advise anyone to take a contract with them or have any sorts of affiliation to them (ask around, do not take my word for it if you doubt me). I am currently paying for a phone and service that I do not use/ is of no use to me. I WANT MY PHONE BACK and want some decency to be practiced by yal nxa.
75 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
5 (50%)
1 Star
5 (50%)