Horrible overall experience

The hotel has a lot of potential yet it did not completely meet my expectations for a 4 star boutique hotel, to start off with the room (this is the Deluxe Suite) cupboard was completely broken could not open or close and the shelves inside the cupboard were broken too, the carpets were badly stained almost as if someone had thrown up on it and left it to dry, the room skirting's were broken and the headboard by the bed as well. Overall the furniture in the room should be changed or fixed even just vanished! The Bathroom ceiling and wall was covered in black mold. The breakfast was not up to standard, my partner and I went down at 8:00, most of the food was finished and we had to ask that it be refilled as it was not being refilled on top of it the food was cold and the station where the buffet was set up was messy (sauce and food lying all over the table).