Not happy

I went to the clinic on Monday and was seen by Dr. Hanan, what an amazing dentist he turns out to be, or so i thought. They took me for the X-Ray and afterwards explained everythinf to me had a look at my mouth and i explained to him that i had a root canal done 3 years ago, that has been giving me issues for the last year and i am not getting a dentist that is willing to take it out. He then told me that i will need 2x back teeth in order for me to not use my front teeth the whole time, no problem got the quote and the amount in my opion is not bad. However he then send me a quote from Dr. Patal to treat the root canal and not take it out like requested. I have been asking since Monday for the quote to have the tooth removed and new replacement in it's place with no luck, i am just been ignored.