TT
The Thinc Clinic
Unclaimed Business
TT
The Thinc Clinic
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About The Thinc Clinic
The Thinc Clinic has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked The Thinc Clinic across 6 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCM
Cristina M
1 reviews | Active since Jan 2020
21 Oct 2025, 12:10
Stay away unless you have lots of money or want to get **********
Went there in August saw Dr Essack, although my teeth are in a bad condition, I requested a quote for restorations, he told me that because of the state of my teeth, restorations might not hold break so it would be a risk, isn't the risk for me to take as a patient? He told me it's best to do implants which would cost about R400k?? And was very quick to remind me that they are a very reputable practice that mainly deals with exclusive dental issues like smile restorations, basically hinting that they only really cater for the very wealthy, made me feel very uncomfortable and very self conscious during the exam telling me all the decay etc that I have, as if I didn't know, he promised to think about what can be done and to give him a week to email me, it's now the 21st of October, still waiting for the email, it seems they want to only treat minor problems for a lot of money, or simply push for implants or crowns at exorbitant costs!
Helpful (0)
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Cristina M
1 reviews | Active since Jan 2020
21 Oct 2025, 12:10
Stay away unless you have lots of money or want to get **********
Went there in August saw Dr Essack, although my teeth are in a bad condition, I requested a quote for restorations, he told me that because of the state of my teeth, restorations might not hold break so it would be a risk, isn't the risk for me to take as a patient? He told me it's best to do implants which would cost about R400k?? And was very quick to remind me that they are a very reputable practice that mainly deals with exclusive dental issues like smile restorations, basically hinting that they only really cater for the very wealthy, made me feel very uncomfortable and very self conscious during the exam telling me all the decay etc that I have, as if I didn't know, he promised to think about what can be done and to give him a week to email me, it's now the 21st of October, still waiting for the email, it seems they want to only treat minor problems for a lot of money, or simply push for implants or crowns at exorbitant costs!
0
Replies (0)TS
Tabita S
1 reviews | Active since Jan 2020
4 Apr 2025, 09:02
Absolutely Outstanding Experience!
I recently had crowns done on my top teeth at The Thinc Clinic Rosebank, and I couldn’t be happier with the results. Dr. Terence Moodley is truly amazing — professional, meticulous, and made me feel completely at ease throughout the process. His work is exceptional, and I’m so pleased with how everything turned out! From the moment I walked in, the whole team made me feel right at home. Everyone is warm, friendly, and welcoming. A special shout-out to Zee, the practice manager, who is absolutely lovely and goes above and beyond to ensure everything runs smoothly. If you're looking for top-notch dental care with a personal touch, I highly recommend The Thinc Clinic. You’ll be in excellent hands!
Helpful (0)
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Tabita S
1 reviews | Active since Jan 2020
4 Apr 2025, 09:02
Absolutely Outstanding Experience!
I recently had crowns done on my top teeth at The Thinc Clinic Rosebank, and I couldn’t be happier with the results. Dr. Terence Moodley is truly amazing — professional, meticulous, and made me feel completely at ease throughout the process. His work is exceptional, and I’m so pleased with how everything turned out! From the moment I walked in, the whole team made me feel right at home. Everyone is warm, friendly, and welcoming. A special shout-out to Zee, the practice manager, who is absolutely lovely and goes above and beyond to ensure everything runs smoothly. If you're looking for top-notch dental care with a personal touch, I highly recommend The Thinc Clinic. You’ll be in excellent hands!
0
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Teresa C
1 reviews | Active since Jan 2020
25 Jul 2024, 08:40
Thinc Clinic .... MORE LIKE THE JUDGMENTAL **** CLINIC
The Thinc Clinic in Rosebank has been a traumatic stressful year. Please see actual first message i sent them after my first appointment. Good day. I had my appointment at your clinic on 7th December 2023. Paid the R2017 for dr to look in my mouth. Dr said im a difficult case as i have auto immune desease and body would reject denture implants and that we would do a new top denture and fill two teeth. He said he would work out a treatment program for me and that he was open most of december and we would see him then. PROBLEM IS.. i was ushered to a desk to make payment, my little dsughter was with me ... they told me the amount and i sent her to fetch her daddy (my husband) to make payment, as i said that the male and female sitting behind the payment desk started laughing and saying eish... you kind of girls.. always want the mans to pay... WHAT DO THEY MEAN YOU KIND OF GIRLS. ARE THEY CALLING A 9 YEAR OLD INNOCENT CHILD A ********** i had to try and defend myself saying he is my husband and im sick and i look after my two children at home. And why i have to explain my life situation at all. Keep in mind my little daughter is 9. They kept on talking to each other in there language which already gave me red flag vibes of the place. My husband made payment and No one from Thinc Clinic ever bothered to contact me again. And just left me without having my teeth sorted. This is Extremely Unprofessional, and ************** against a client with auto immune desease,WHICH IS NOT BY CHOICE .. as "its a difficult case" dr's words. Where dentures would of been fine as thats what i been using for years. Please patients make smart decisions, and know that the Dentist, who claim to be highly skilled choose which clients they will help and litterally LIE and pretend to workout a program forward....which was super basic... but the Dentist will rather ghost the clients they dont want to waste there "so called skills" on. And the staff is just pathetic and over judgemental, without knowing the person they judging at all. This place was to date The most shocking service... its a circus. Thats the message i sent in. Then receiced back a message appologising and saying i must come back and i will see there best dentist and have a free head scan to work a way forward and no charge for the consultation as i had already paid and received zero service. DR T Moodley saw me, did a head scan spoke about implants which i was against as surgery is dangerous for me with my health issues , plus its safer and quicker for me to get a top denture. Dr looked said he could do half ***** blah bkah all implant talk. They really try to push the implants regardless if your body will reject it it or not. As thats the big moneg for them. I had to agree and say lets start on the denture and see how my health goes forward regarding implants as i just wanted some top teeth to smile again. This process took a very long time, even with me having to cancel a couple times for me or my children in hospital as we cant predict the future. Then came the impressions for my teeth, i have horrible gag reflex, which i think they found hillarious as each time, mind you they did this 3 seperate occassions which i begged for a different way forward as it made me pbysically sick. The dr always had a different colleague in the room listening to me gagging and choking close to vomit. But none of them worked on my teeth. Then the denture specialist who actually made the teeth, he was so insulting from the get go. First the wax mold teeth was made too narrow which deformed my face, so i showed him my real teeth in my id photo and said i have a big full smile so the hollow gaps on side looks aged and wrong. Then he said clearly im not smiling naturally. He said... oh you just want the teeth for aesthetic reason. Um no, i had no top teeth and just wanted a new denture that fit better than my last one i had for 4 years. And only in total cost R5000 all inclusive. Best teeth i ever had. Then he procedes to tell me while smirking did you know you have a *****ed nose, has anyone told you... whats with the body shaming. With him standing there stinking of cigarettes, next appointment with him there again i had previously chosen hollywood white teeth, when i got there they were a different shade, i asked why and he said oh come on Not with that complextion can you have hollywood white teeth. Whats wrong with my complextion. My last teeth were hollywood white. So now ive been through a lot, my 9 year old was in ICU diagnosed with T1D and was in ketoacidosos. My son had a tumor removed from his neck and my sarcoidosos came out of remission. Its been rough. So finally going to see the dentist just to get the teeth so long awaited, i put in the teeth, they were flopping around, painful on the pallet, dr moodley said just suck on the denture and it will stick, i did that and it sticks for a little then falls and flops around. I said thank you its fine as i just wanted to be done with this horrible place. I paid and left with teeth in mouth, on drive home teeth starting flopping around and got uncomfortable. Next day im sitting with big ulcers on one side of my mouth. Could not wear the dentures. These dentures are so thin acrylic plastic you can see through it. Very cheaply made, if it drops once its broken for sure. They painful and dont fit right. Then i check my invoice where i paid R17250 for a top denture, i was charged for 10 x infection control and 5 x for some other bogus charge. Infection control on what? Dr did not even look at my bottom teeth. Only 3x impressions, and a couple of trying on the wax denture. We did call and query, but no one obviously knows, we e mailed a query and 10 days later still no reply, we called them this morning as they had to look for the e mail to read and they said they will get back to us. JUST GOT A E MAIL STATING THE 15 EXTRA CHARGES WAS FOR GLOVES AND MASKS AND TO STERIliSE INSTRUMENTS, I have never seen charges from a doctor or dentist before to use clean equipment. Its a given. I am reporting them to the consumer protection act, as i did not get what i paid for and the teeth i got are useless and cheap and ill fitting. Caused me mouth sores and pain. Rather go to ANY other dentist .. Do not waste your time at the ****.. thinc clinic where everyone judges you and acts as though they so perfect. Maybe try doing a better service and change your attitude towards patients, and be more professional. If i could rate this place zero i would.
Helpful (0)
|Replies (0)TC
Teresa C
1 reviews | Active since Jan 2020
25 Jul 2024, 08:40
Thinc Clinic .... MORE LIKE THE JUDGMENTAL **** CLINIC
The Thinc Clinic in Rosebank has been a traumatic stressful year. Please see actual first message i sent them after my first appointment. Good day. I had my appointment at your clinic on 7th December 2023. Paid the R2017 for dr to look in my mouth. Dr said im a difficult case as i have auto immune desease and body would reject denture implants and that we would do a new top denture and fill two teeth. He said he would work out a treatment program for me and that he was open most of december and we would see him then. PROBLEM IS.. i was ushered to a desk to make payment, my little dsughter was with me ... they told me the amount and i sent her to fetch her daddy (my husband) to make payment, as i said that the male and female sitting behind the payment desk started laughing and saying eish... you kind of girls.. always want the mans to pay... WHAT DO THEY MEAN YOU KIND OF GIRLS. ARE THEY CALLING A 9 YEAR OLD INNOCENT CHILD A ********** i had to try and defend myself saying he is my husband and im sick and i look after my two children at home. And why i have to explain my life situation at all. Keep in mind my little daughter is 9. They kept on talking to each other in there language which already gave me red flag vibes of the place. My husband made payment and No one from Thinc Clinic ever bothered to contact me again. And just left me without having my teeth sorted. This is Extremely Unprofessional, and ************** against a client with auto immune desease,WHICH IS NOT BY CHOICE .. as "its a difficult case" dr's words. Where dentures would of been fine as thats what i been using for years. Please patients make smart decisions, and know that the Dentist, who claim to be highly skilled choose which clients they will help and litterally LIE and pretend to workout a program forward....which was super basic... but the Dentist will rather ghost the clients they dont want to waste there "so called skills" on. And the staff is just pathetic and over judgemental, without knowing the person they judging at all. This place was to date The most shocking service... its a circus. Thats the message i sent in. Then receiced back a message appologising and saying i must come back and i will see there best dentist and have a free head scan to work a way forward and no charge for the consultation as i had already paid and received zero service. DR T Moodley saw me, did a head scan spoke about implants which i was against as surgery is dangerous for me with my health issues , plus its safer and quicker for me to get a top denture. Dr looked said he could do half ***** blah bkah all implant talk. They really try to push the implants regardless if your body will reject it it or not. As thats the big moneg for them. I had to agree and say lets start on the denture and see how my health goes forward regarding implants as i just wanted some top teeth to smile again. This process took a very long time, even with me having to cancel a couple times for me or my children in hospital as we cant predict the future. Then came the impressions for my teeth, i have horrible gag reflex, which i think they found hillarious as each time, mind you they did this 3 seperate occassions which i begged for a different way forward as it made me pbysically sick. The dr always had a different colleague in the room listening to me gagging and choking close to vomit. But none of them worked on my teeth. Then the denture specialist who actually made the teeth, he was so insulting from the get go. First the wax mold teeth was made too narrow which deformed my face, so i showed him my real teeth in my id photo and said i have a big full smile so the hollow gaps on side looks aged and wrong. Then he said clearly im not smiling naturally. He said... oh you just want the teeth for aesthetic reason. Um no, i had no top teeth and just wanted a new denture that fit better than my last one i had for 4 years. And only in total cost R5000 all inclusive. Best teeth i ever had. Then he procedes to tell me while smirking did you know you have a *****ed nose, has anyone told you... whats with the body shaming. With him standing there stinking of cigarettes, next appointment with him there again i had previously chosen hollywood white teeth, when i got there they were a different shade, i asked why and he said oh come on Not with that complextion can you have hollywood white teeth. Whats wrong with my complextion. My last teeth were hollywood white. So now ive been through a lot, my 9 year old was in ICU diagnosed with T1D and was in ketoacidosos. My son had a tumor removed from his neck and my sarcoidosos came out of remission. Its been rough. So finally going to see the dentist just to get the teeth so long awaited, i put in the teeth, they were flopping around, painful on the pallet, dr moodley said just suck on the denture and it will stick, i did that and it sticks for a little then falls and flops around. I said thank you its fine as i just wanted to be done with this horrible place. I paid and left with teeth in mouth, on drive home teeth starting flopping around and got uncomfortable. Next day im sitting with big ulcers on one side of my mouth. Could not wear the dentures. These dentures are so thin acrylic plastic you can see through it. Very cheaply made, if it drops once its broken for sure. They painful and dont fit right. Then i check my invoice where i paid R17250 for a top denture, i was charged for 10 x infection control and 5 x for some other bogus charge. Infection control on what? Dr did not even look at my bottom teeth. Only 3x impressions, and a couple of trying on the wax denture. We did call and query, but no one obviously knows, we e mailed a query and 10 days later still no reply, we called them this morning as they had to look for the e mail to read and they said they will get back to us. JUST GOT A E MAIL STATING THE 15 EXTRA CHARGES WAS FOR GLOVES AND MASKS AND TO STERIliSE INSTRUMENTS, I have never seen charges from a doctor or dentist before to use clean equipment. Its a given. I am reporting them to the consumer protection act, as i did not get what i paid for and the teeth i got are useless and cheap and ill fitting. Caused me mouth sores and pain. Rather go to ANY other dentist .. Do not waste your time at the ****.. thinc clinic where everyone judges you and acts as though they so perfect. Maybe try doing a better service and change your attitude towards patients, and be more professional. If i could rate this place zero i would.
0
Replies (0)DB
TO
Tina O
1 reviews | Active since Jan 2020
9 Apr 2024, 14:13
Leading dental clinic thinc again
My dentist unfortunately retired and I had to find another. After a disastrous appointment with a dentist in Northcliff I had to go back to the drawing board. I consulted the internet and discovered The Thinc Clinic in Rosebank where I consulted with Doctor Thys Pienaar. He made his prognosis and suggested that they provide me with a quotation regarding the way forward. I waited a week and the quote was not forthcoming. I phoned the clinic to speak to Doctor Pienaar as I did not agree with his prognosis and to inform him that I haven't received my quote. The telephonist/receptionist said that she would pass the message to Doctor Pienaaar. After 2 days I phoned again only to be told that he was very busy on the day I called and that he went on leave the next day. When I complained about it Mr Lovemore Manyosi promised to investigate and revert back to me. That also didn't materialize. My complaint was eventually escalated to Natasja who tried her best to assist. She even scheduled an appointment with another dentist to resolve the matter. At first I agreed, but changed my mind as I no longer had faith in this very fancy clinic whose admin is non existent.
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Tina O
1 reviews | Active since Jan 2020
9 Apr 2024, 14:13
Leading dental clinic thinc again
My dentist unfortunately retired and I had to find another. After a disastrous appointment with a dentist in Northcliff I had to go back to the drawing board. I consulted the internet and discovered The Thinc Clinic in Rosebank where I consulted with Doctor Thys Pienaar. He made his prognosis and suggested that they provide me with a quotation regarding the way forward. I waited a week and the quote was not forthcoming. I phoned the clinic to speak to Doctor Pienaar as I did not agree with his prognosis and to inform him that I haven't received my quote. The telephonist/receptionist said that she would pass the message to Doctor Pienaaar. After 2 days I phoned again only to be told that he was very busy on the day I called and that he went on leave the next day. When I complained about it Mr Lovemore Manyosi promised to investigate and revert back to me. That also didn't materialize. My complaint was eventually escalated to Natasja who tried her best to assist. She even scheduled an appointment with another dentist to resolve the matter. At first I agreed, but changed my mind as I no longer had faith in this very fancy clinic whose admin is non existent.
0
Replies (0)NP
Natasha P
1 reviews | Active since Jan 2020
1 Feb 2024, 12:54
Unprofessional service and poor communication
Had my first visit at Thinc Clinic Rosebank a day ago which I was really looking forward too but didn’t have a pleasant experience as I anticipated ..Made an appointment to get my toothache and previous fillings checked out which I noted down on the documents I was given to complete on arrival as well Dr Kristina took me in for a consultant to discuss the reason for my visit of which I did reconfirm is due to a toothache and bad sensitivity. We thereafter went on to discuss my experience with wearing active aligners a few years back. Shortly thereafter i was taken into the treatment room to have an X-ray, photos and a “rotation scan”. I was taken back to the consultation to meet Dr Kristina who then immediately started discussing my the issue of my front teeth being out of the place/ arch and the gaps in between my back teeth…The whole time I was wondering when would my toothache be attended too…I eventually I had to ask, her first response was they do not do any treatments on the first time patients which blow me away completely and defeated the point of me going in to sort out my toothache…she then went on to say that I was booked in for a consultation only and not to have my toothache/fillings treated..There I was still in pain, agony and now highly frustrated. I did express my concern, disappointment and frustration, i was asked to give her 2 minutes to try and see what can be done about the situation…Roughly waited about 10 minutes and of which I was asked to go back to her treatment room. Dr Kristina had to go through my X-rays again and then finally she started attending to my toothache/ fillings which was causing the pain and sensitivity. I needed to have 3 teeth filled in of which only 2 was attended too and the 3rd one was left for “next time”. Dr Kristina was kind enough to call me and check up on me few hours later that evening and the next day as well. I was asked how was everything after having the fillings done, I did say I am still experiencing some discomfort on the teeth which were attended too then explained I would still need my fillings adjusted to shape it to the actual size of my teeth, I mean really!! I spent a whole 2 hours 30 minutes there only to be told I would need to go back again to have the fillings adjusted not forgetting to have my 3rd tooth attended too…rather a disappointing hey! Priority was given to my secondary issue of my teeth being “out of arch” over my toothache. Not forgetting my huge billed thereafter and a co- payment which I was never informed about when making my appointment..
Helpful (0)
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Natasha P
1 reviews | Active since Jan 2020
1 Feb 2024, 12:54
Unprofessional service and poor communication
Had my first visit at Thinc Clinic Rosebank a day ago which I was really looking forward too but didn’t have a pleasant experience as I anticipated ..Made an appointment to get my toothache and previous fillings checked out which I noted down on the documents I was given to complete on arrival as well Dr Kristina took me in for a consultant to discuss the reason for my visit of which I did reconfirm is due to a toothache and bad sensitivity. We thereafter went on to discuss my experience with wearing active aligners a few years back. Shortly thereafter i was taken into the treatment room to have an X-ray, photos and a “rotation scan”. I was taken back to the consultation to meet Dr Kristina who then immediately started discussing my the issue of my front teeth being out of the place/ arch and the gaps in between my back teeth…The whole time I was wondering when would my toothache be attended too…I eventually I had to ask, her first response was they do not do any treatments on the first time patients which blow me away completely and defeated the point of me going in to sort out my toothache…she then went on to say that I was booked in for a consultation only and not to have my toothache/fillings treated..There I was still in pain, agony and now highly frustrated. I did express my concern, disappointment and frustration, i was asked to give her 2 minutes to try and see what can be done about the situation…Roughly waited about 10 minutes and of which I was asked to go back to her treatment room. Dr Kristina had to go through my X-rays again and then finally she started attending to my toothache/ fillings which was causing the pain and sensitivity. I needed to have 3 teeth filled in of which only 2 was attended too and the 3rd one was left for “next time”. Dr Kristina was kind enough to call me and check up on me few hours later that evening and the next day as well. I was asked how was everything after having the fillings done, I did say I am still experiencing some discomfort on the teeth which were attended too then explained I would still need my fillings adjusted to shape it to the actual size of my teeth, I mean really!! I spent a whole 2 hours 30 minutes there only to be told I would need to go back again to have the fillings adjusted not forgetting to have my 3rd tooth attended too…rather a disappointing hey! Priority was given to my secondary issue of my teeth being “out of arch” over my toothache. Not forgetting my huge billed thereafter and a co- payment which I was never informed about when making my appointment..
0
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