The Trading Post - Cape Town
1|4 reviews
AE
Anika E
1 reviews | Active since Member
10 Aug 2022, 11:07
The owner at the trading post has very bad customer relation skills.
The owner at the trading post has very bad customer relation skills.
I inquired about a mould and was told they do not keep stock they make the moulds on order, which is fine, but then I asked what the lead time would be as I need to determine if the mould would get to me in time for what I need to use it for. I was told that she can't do it today as it is a design day... this still did not answer my question so I asked how long the production process would take... I was told it all depend... we went back and forth a few times and she eventually said if I ordered today, it could possibly be ready by Monday (Still not a definitive answer)
By this point I was so annoyed that she couldn’t just give me a straight up answer. I do not feel that it is unreasonable to ask for a lead time, if she has been doing this for a while, she would know how long a mould generally takes to cast, so why she could not tell me it can take between x and y working days?? I told her I will no longer need her assistance as she can’t give me a straight answer
I feel she has an ego problem because she went on the attack after that calling me a child and that her other “Adult” clients don’t give her **** like this.
FYI I work in the construction industry and I work with hundreds of suppliers and they can all give me a clear and direct lead time when asked.
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Replies (402)The Trading Post - Cape Town's replyOfficial
10 Aug 2022, 12:16Anika Erasmus - Quoted - and again advising you to pay attention to what you're reading. I take a 1-star review from someone like you as a massive compliment.
"Think you should re-read my response and not project what ever issues you’re struggling with in life on them.
From experience my adult professionals with established registered business are to the point and don’t waste my time neither do they toddler tantrum when told I have other matters to attend to first nor do they toss their toys out of the cot when I don’t respond immediately to a message.
Have a wonderful day!" End quote.
Don't spew your vile language and claim it's what I've said. Where is the ****? Stay an employee in construction - your environment is showing in your conduct. I have zero desire to work with the likes of you. Doubt anyone has.
"Think you should re-read my response and not project what ever issues you’re struggling with in life on them.
From experience my adult professionals with established registered business are to the point and don’t waste my time neither do they toddler tantrum when told I have other matters to attend to first nor do they toss their toys out of the cot when I don’t respond immediately to a message.
Have a wonderful day!" End quote.
Don't spew your vile language and claim it's what I've said. Where is the ****? Stay an employee in construction - your environment is showing in your conduct. I have zero desire to work with the likes of you. Doubt anyone has.
Best regards,
The Trading Post - Cape Town's reply10 Aug 2022, 12:16
Official
Anika Erasmus - Quoted - and again advising you to pay attention to what you're reading. I take a 1-star review from someone like you as a massive compliment.
"Think you should re-read my response and not project what ever issues you’re struggling with in life on them.
From experience my adult professionals with established registered business are to the point and don’t waste my time neither do they toddler tantrum when told I have other matters to attend to first nor do they toss their toys out of the cot when I don’t respond immediately to a message.
Have a wonderful day!" End quote.
Don't spew your vile language and claim it's what I've said. Where is the ****? Stay an employee in construction - your environment is showing in your conduct. I have zero desire to work with the likes of you. Doubt anyone has.
"Think you should re-read my response and not project what ever issues you’re struggling with in life on them.
From experience my adult professionals with established registered business are to the point and don’t waste my time neither do they toddler tantrum when told I have other matters to attend to first nor do they toss their toys out of the cot when I don’t respond immediately to a message.
Have a wonderful day!" End quote.
Don't spew your vile language and claim it's what I've said. Where is the ****? Stay an employee in construction - your environment is showing in your conduct. I have zero desire to work with the likes of you. Doubt anyone has.
Best regards,
AE
Anika E's updateReviewer Update
10 Aug 2022, 12:36 I’m a senior landscape architect with two degrees, so be careful to belittle the construction industry they way you are…
I’m not afraid to put our chat out there so that people can decide for themselves who if wrong and who is right.
Do as you suggested go reread our conversation, you did not once give me a direct lead time everytime you said depens, but I get it if you don’t give a definite answer then you have no liability if you don’t stick to it… very clever.
Hellopeter.jpg 1.6 MB
I’m not afraid to put our chat out there so that people can decide for themselves who if wrong and who is right.
Do as you suggested go reread our conversation, you did not once give me a direct lead time everytime you said depens, but I get it if you don’t give a definite answer then you have no liability if you don’t stick to it… very clever.
Hellopeter.jpg 1.6 MB
AE
Anika E's update10 Aug 2022, 12:36
Reviewer Update
I’m a senior landscape architect with two degrees, so be careful to belittle the construction industry they way you are…
I’m not afraid to put our chat out there so that people can decide for themselves who if wrong and who is right.
Do as you suggested go reread our conversation, you did not once give me a direct lead time everytime you said depens, but I get it if you don’t give a definite answer then you have no liability if you don’t stick to it… very clever.
Hellopeter.jpg 1.6 MB
I’m not afraid to put our chat out there so that people can decide for themselves who if wrong and who is right.
Do as you suggested go reread our conversation, you did not once give me a direct lead time everytime you said depens, but I get it if you don’t give a definite answer then you have no liability if you don’t stick to it… very clever.
Hellopeter.jpg 1.6 MB
The Trading Post - Cape Town's replyOfficial
10 Aug 2022, 14:19You can have 20 degrees for all I care. I've told you I have DESIGNS TO FINISH FOR CUTTING TONIGHT AND HAVE TO BE DONE BY A CERTAIN TIME AND YOU GO ON AND ON AND ON AND ON like a 2yo in a grocery store wasting my time. This is MY business. If you want to tell me how to run it I'll send you an Offer to Purchase. You don't pay for my time - it's NOT yours to waste. For someone with "thousands of suppliers" you contact every day you sure have a lot of time to spend online. Do you know when you're going to die? Do you know when load shedding will be a factor? The weather? Supplies? Same answer to the question you want answers for. I don't have a crystal ball - I can't tell you what I'll be doing on the 30th of August. If I say today - 'usually 2-3 days' it DOES NOT APPLY to 2-3 weeks down the line. It's mind blowing that you can't "get" that. Get of my damn case - I don't WANT you in my space. Won't be responding to any of "reviews". You were blocked for a reason. In a physical building it's the same as taking that person by the arm and escorting them out the door. #BonVoyage
Best regards,
The Trading Post - Cape Town's reply10 Aug 2022, 14:19
Official
You can have 20 degrees for all I care. I've told you I have DESIGNS TO FINISH FOR CUTTING TONIGHT AND HAVE TO BE DONE BY A CERTAIN TIME AND YOU GO ON AND ON AND ON AND ON like a 2yo in a grocery store wasting my time. This is MY business. If you want to tell me how to run it I'll send you an Offer to Purchase. You don't pay for my time - it's NOT yours to waste. For someone with "thousands of suppliers" you contact every day you sure have a lot of time to spend online. Do you know when you're going to die? Do you know when load shedding will be a factor? The weather? Supplies? Same answer to the question you want answers for. I don't have a crystal ball - I can't tell you what I'll be doing on the 30th of August. If I say today - 'usually 2-3 days' it DOES NOT APPLY to 2-3 weeks down the line. It's mind blowing that you can't "get" that. Get of my damn case - I don't WANT you in my space. Won't be responding to any of "reviews". You were blocked for a reason. In a physical building it's the same as taking that person by the arm and escorting them out the door. #BonVoyage
Best regards,