The Travel plug unplugged a month before our trip

We were meant to travel with The Travel Plug in May to Thailand but unfortunately that will not happen due to the business going through a liquidation process. We were informed on 29 March 2023 when 4 days prior they shared the itinerary. There has not been any communication whatsoever from The Travel Plug about our money or anything. This is really heart breaking and concerning, we cannot reach them to get some answers.