pathetic hotel

Firstly i would not recomment this hotel to anyone..The pictures on the website differ from the actual rooms...i have been bitten numerous times by bedbugs..wifi was advertised but there was never any connection..i had no towels in my room and after requesting it only arrived 2 hours later.. The shower sprayed everywere else except on a person...the bathroom door was broken..my kids got burnt by the water goin cold n then hot on its own..My room was very dusty and the staff looked soo annoyed to assist with anything when asked...im really disapointed with the hotel and had i known that prior i cud have booked into a much better hotel..