TW
The Watt Store
Unclaimed Business
TW
The Watt Store
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCT
Charmaine T
1 reviews | Active since Jan 2020
3 Mar 2022, 06:52
The Watt Store never refunded me my money that was returned to them
I bought a lithium battery from the Watt store in October and had them collect it as the one they sent me wS s****. Red and painted black, and not what I ordered.there were no instructions or cables or guarantees which I was assured that it would have a 10 year guarantee. Christopher said to take pictures and video and send to him. He said it was the wrong battery and that they would replace it. After a month or so I was assured that they would refund my money. After weeks of enquiring when I would receive my refund they went offline with whatsapp and now the phone is on voicemail since 22nd December after I said I would lay a charge of fraud against them if they don't refund me the money!!
Helpful (0)
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Charmaine T
1 reviews | Active since Jan 2020
3 Mar 2022, 06:52
The Watt Store never refunded me my money that was returned to them
I bought a lithium battery from the Watt store in October and had them collect it as the one they sent me wS s****. Red and painted black, and not what I ordered.there were no instructions or cables or guarantees which I was assured that it would have a 10 year guarantee. Christopher said to take pictures and video and send to him. He said it was the wrong battery and that they would replace it. After a month or so I was assured that they would refund my money. After weeks of enquiring when I would receive my refund they went offline with whatsapp and now the phone is on voicemail since 22nd December after I said I would lay a charge of fraud against them if they don't refund me the money!!
0
Replies (0)FP
JP
Jean-Piérre Pienaar
1 reviews | Active since Jan 2020
14 May 2021, 11:29
the Wattstorsa Scam
hi there i am just gutted that i did not read this review before, what a scam the wattstorsa is, 2nd hand batteries and bought 2.. one display is dead, battery capacity on 100 aH and not at 120 AH as advertised, so they lied about is being 6kw, its actually 5 kw, one battery box is halfway open with no mounting rail, both batteries have scratched all over and the switches one writing to be totally rubbed off, so you can see this is refurbished batteries, on the one that the display is working the parameters cannot be set, it display as NON production manufacturer cannot use,,, is this file a failsafe,, surely they will be replacing the batteries or I will find another route to take,, my email is pienaje@gmail.com
Helpful (0)
|Replies (0)JP
Jean-Piérre Pienaar
1 reviews | Active since Jan 2020
14 May 2021, 11:29
the Wattstorsa Scam
hi there i am just gutted that i did not read this review before, what a scam the wattstorsa is, 2nd hand batteries and bought 2.. one display is dead, battery capacity on 100 aH and not at 120 AH as advertised, so they lied about is being 6kw, its actually 5 kw, one battery box is halfway open with no mounting rail, both batteries have scratched all over and the switches one writing to be totally rubbed off, so you can see this is refurbished batteries, on the one that the display is working the parameters cannot be set, it display as NON production manufacturer cannot use,,, is this file a failsafe,, surely they will be replacing the batteries or I will find another route to take,, my email is pienaje@gmail.com
0
Replies (0)QS
Quintin S
1 reviews | Active since Jan 2020
24 Mar 2021, 05:40
“New” / Demo Solar battiers
I have ordered a 6kw lithium ion battery at their discounted 50% sale. When i received the battery it looked second hand and definitely not like the one in the picture. It was fast to receive an invoice for the battery and delivery was fast. I did contact them and they said its demo stock ( not stating anywhere on the website that is what you are getting). Also the bms is not working. Again i contacted them and the person just responded per whatsapp “sorry” i have tried to phone and no one answers. They dis msg back will phone you back just in a meeting! They trade under different names. Like the watt store, thewattstorsa and green sky energy! I am not happy with the service and the product i have recieved! I don’t know if this battery will even let long!
Helpful (0)
|Replies (0)QS
Quintin S
1 reviews | Active since Jan 2020
24 Mar 2021, 05:40
“New” / Demo Solar battiers
I have ordered a 6kw lithium ion battery at their discounted 50% sale. When i received the battery it looked second hand and definitely not like the one in the picture. It was fast to receive an invoice for the battery and delivery was fast. I did contact them and they said its demo stock ( not stating anywhere on the website that is what you are getting). Also the bms is not working. Again i contacted them and the person just responded per whatsapp “sorry” i have tried to phone and no one answers. They dis msg back will phone you back just in a meeting! They trade under different names. Like the watt store, thewattstorsa and green sky energy! I am not happy with the service and the product i have recieved! I don’t know if this battery will even let long!
0
Replies (0)