From a Simple Quotation Request to Insults and Legal Threats — My Experience with The Whiteboard Shop

<div>I reached out to The Whiteboard Shop requesting a quotation for 10 projectors that met specific technical requirements — a straightforward business enquiry. What followed was completely unexpected. The first response I received was dismissive, stating only that “we do not sell any projector with that specification.” When I pointed out that one of their own listed models appeared to meet those requirements, the exchange quickly turned unprofessional. I was later called a “retard” by a company representative and threatened with legal action after leaving a factual review describing my experience. To make matters worse, I was copied into an email thread with a complete stranger who had no connection to me, apparently because our companies share a similar name — an unacceptable breach of professional boundaries. A company that truly values its clients and reputation would handle such matters with courtesy, diplomacy, and accountability, not insults or threats. I am sharing this experience so that other customers and businesses can make an informed decision before engaging with this supplier. My comments are factual and based on written correspondence, which I have retained for reference.</div>