ThirdbaseUrban
Claimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
ThirdbaseUrban
Claimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|3 Reviews
Jul '25 - Jun '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBM
Benard M
1 reviews | Active since Jan 2020
5 Feb 2026, 14:10
Complaint
I purchase a Jean at Thirdbase Urban but the size was wrong and I went back to credit the item and a voucher was given they refuse to give me my money back . Now I’m struggling to redeem the voucher , firstly the store at Menlyn is close currently, I went to Atterbury and when I get there they want the original credit receipt whereby the Menlyn staff they ask me to take a picture and bring it to redeem it now I had to drive from Centurion to Atterbury and they refuse to help me after I have phoned them that can I redeem a voucher that was given to me from Menlyn store and Thapelo from Atterbury told me it’s possible. The store manager printed the receipt but still they refused to assist cause the printed receipt shows the Atterbury details and not Menlyn . They ask me to go home and take the receipt and come back again so that they can able to assist. I was told Centurion is not far I can go and come back .
Helpful (0)
|Replies (0)BM
Benard M
1 reviews | Active since Jan 2020
5 Feb 2026, 14:10
Complaint
I purchase a Jean at Thirdbase Urban but the size was wrong and I went back to credit the item and a voucher was given they refuse to give me my money back . Now I’m struggling to redeem the voucher , firstly the store at Menlyn is close currently, I went to Atterbury and when I get there they want the original credit receipt whereby the Menlyn staff they ask me to take a picture and bring it to redeem it now I had to drive from Centurion to Atterbury and they refuse to help me after I have phoned them that can I redeem a voucher that was given to me from Menlyn store and Thapelo from Atterbury told me it’s possible. The store manager printed the receipt but still they refused to assist cause the printed receipt shows the Atterbury details and not Menlyn . They ask me to go home and take the receipt and come back again so that they can able to assist. I was told Centurion is not far I can go and come back .
0
Replies (0)BD
Buyisiwe D
1 reviews | Active since Jan 2020
10 Oct 2025, 00:43
Poor service
Made a purchase 2 weeks ago untill to this day I have not received my order… no communication whatsoever but they claim to deliver within 2 to working days .
Helpful (0)
|Replies (0)BD
Buyisiwe D
1 reviews | Active since Jan 2020
10 Oct 2025, 00:43
Poor service
Made a purchase 2 weeks ago untill to this day I have not received my order… no communication whatsoever but they claim to deliver within 2 to working days .
0
Replies (0)MM
Mpho M
1 reviews | Active since Jan 2020
12 Aug 2025, 08:50
Big sized and unoriginal product.
Last week i purchased CK bru's only to find out the other one is an extra large but was written a meduim and now this people arent responding back to return it , there is no way i can wear that big thing that wasnt designed properly. So dissapointed with this people selling wrong things to the customers.
Helpful (0)
|Replies (0)MM
Mpho M
1 reviews | Active since Jan 2020
12 Aug 2025, 08:50
Big sized and unoriginal product.
Last week i purchased CK bru's only to find out the other one is an extra large but was written a meduim and now this people arent responding back to return it , there is no way i can wear that big thing that wasnt designed properly. So dissapointed with this people selling wrong things to the customers.
0
Replies (0)