No thought for the customer

Having had my car damaged in their wash bay, windscreen scratched and safety film damaged on one window, they were not in any hurry to get the matter resolved. The correct windscreen eventually arrived, but their service provider for the film, Claremont Fitment Centre, has had to redo the film four times, not just the one window, but had to replace all the film because they didn’t think to colour match the film. Every time they did it, there was dirt and grit under the film. The Dealer Principal has not been a help, and is now siding with the inept services of Claremont Fitment. The dealer principal has shown himself to be nothing but a stereotypical second hand car salesman - make the sale, then not support the customer, and a supporter of bullying and aggressive service providers. Stay away from them.