Never buy a SUZUKI

I thought I'd finally found a different email address other than the misnamed one customercare@suzukiauto.co.za. This customercare@suzukiauto.co.za is a lie and should be renamed “don’tcareforcustomers@suzukiauto.co.za” but unfortunately 'info@thorpsuzuki.co.za'is also blocked to customers. To be honest your service or lack thereof is what started the problem. You are lucky that your competitor group that sells & services Suzuki are just as bad so I guess it’s a SUZUKI problem I have been trying to book a service for my Suzuki for well over a week but NO-ONE at your service department answers the phone. They don’t get back to the client when sent messages from the Suzuki systems . I unfortunately have to use a Suzuki dealership for my last extended warranty service but thereafter it will be GOOD BYE. I’ll find an independent to service my vehicle. Now I now that this is only 1 vehicle but please take note I and my company will never buy another Suzuki product. Having been around for a while I’ve often heard the saying “when you drive a vehicle out of a dealer as soon as they can’t see the taillights they don’t care what happens” I never believed it except it happened to me with VW in the 80’s and no one in our family has ever bought a VW product since then. Now its happened with Suzuki and the same will happen again. My son is looking for a new car right now for his wife, not in SA but he was looking at Suzuki but has already taken them off the list. Let’s see if this email results in in action not only from the Thorp Group but from anyone in management at Suzuki. I moved from Renault ,WHAT A MISTAKE Regards