BS
Bruce S
Active since Dec 2021
17
Reviews
0
Industries
Reviews
17 reviews4 months ago
GAME anything not to replace a failed product Mess the client around
I promised GAME I would write a review on HELLO PETER is a senior person didn't contact me by close of business today and as expected it hasn't happened This is what i promised I'd post Don’t deal with Game. They supply faulty items use every excuse not to replace them. Mess you around and then make “ appointments with their technician without consulting you. This is a fridge. How am I supposed to keep food fresh when it’s broken from the day of delivery A useless company This disaster went from a prompt reply with promises to a shambles and bad result due to LACK OF MANAGEMENT
265 replies
4 months ago
Defy being destroyed by their supplier Game
I hope this is the right place to come to. I bought a Defy 90L fridge from Game Kenilworth on the 30th Novmber It was delivered I think on the 2nd December and I follwed all the instructions or starting etc. I noticed after a couple of days that the freezer wasn't working properly. I have now waited for Game to replace it as it was not working from the time they delivered it.They are messing me around with stories about need a technician to come and check it in 2-3 working days.I have been waiting for at least 8 days without a working fridge. I bought Defy on the recommendation of my daughter but the name of Defy has gone down in my estimation. It is a pity that Game is destroying your reputation Can or are Defy willing to help
212 replies
5 months ago
No wonder there is such a high unemployment figure in sa
This is what I sent Good day We are at present with one of your opposition companies. PLEASE NOTE IF I GET A COMPUTER GENRATED REPLY OR A TICKET NUMBER I’LL POST ON HELLO PETER I need assistance, the “person” must call my office number below, regarding the following We have 2 vehicle Your product that includes a tracking device & dashcam. How we move to you if we decide that this is our decision How do we get the other tracking unit removed How long it takes to uninstall How long it takes to install a new unit Costs and this is what I get back Dear Netstar Customer, I'M NOT ONE AND AFTER THIS WILL NEVER BE ONE This is an automated response to acknowledge that we have received your request and one of our Customer Service Consultants will be in contact with you shortly. Your reference is 3623759. If you are contacting us for an invoice, statement, account details, fitment certificate or test certificate, you may also access them from our WhatsApp Bot. Simply send a WhatsApp message to 0860 12 24 36. Netstar has launched a new platform where you can manage your account, track all your vehicles, update your information and much more. Register here https://my.netstar.co.za/login to experience Netstar like never before. Please do not reply to this email, as this mailbox is not monitored for response. Netstar Customer Service
159 replies
5 months ago
Matrix Car Tracking fail again
This company is shocking. They just ignore their clients. I sent an email rquesting that a "human"contacted me regarding upgrading the trackers we had in our vehicles. I still haven't received any acknowledgement from 'customercare@mixtelematics.com'. This is a misnomer as they don't care about their customers. I tried their opposition CARTRACK who also didn't reply but at least raised a ticket number. I'm still looking for a company in this field in SA that want to have customers
106 replies
5 months ago
Another inhuman company.
They have a so called Customer Service Department with a given email address 'clientservices@cartrack.com'. This is an unmaaned address and all you get is a computer generated response What a waste of time as I still haven't had my request for a "human"to call me. I was looking at changing to this company but as they have no interest in contacting a probable new client I doubt if their dealings with thir current clients is any better
106 replies
8 months ago
The worst company in South Africa -Stay well away
The rating stars don't have a negative which is all Makro deserve.Makro are the worst company in South Africa. They advertise a product on line and take payment for this. They then deliver the wrong & cheaper product.To then get it replaced with the correct product is impossible. They blamme a "mysterious supplier". Their WHATSAPP system is useless and can't or won't assist bat all. Iys just there to tell you to return the product. When you finally realise that Makro aren't going to assist and you follow the route of returning the product there is no option to replace with the correct product but only get a refund that is going to take 2 to 4 days.. I paid for the product about 7 to 10 days ago. Makro therefore is earning interest on my money for the period since I paid them until they repay it. This is to me if not ******* totally immoral. I will never buy from Makro stores or online again and recommend that people look elsewhere for the items they require. Fnally the management DON'T take responsibility or contact clients.
957 replies
8 months ago
Another SA Company becoming the norm for SA Budiness _BAD
1-grid won't respond to a query on our account. Although we canand have supp**** them with each POP for invoices since 1 January 2025 they still insist on sending e-mails with the heading "Final Notice: Invoice is Overdue with this wording This is the third and final billing notice for Invoice 3670102, originally generated 25/07/2025. The invoice remains overdue, and failure to make payment will result in the suspension of your account and services.": I have requeste that they contact me telephonically as the e-mail response we send just gets a different breakdown of the amount and then a new amount
53 replies
9 months ago
Never buy a SUZUKI
I thought I'd finally found a different email address other than the misnamed one customercare@suzukiauto.co.za. This customercare@suzukiauto.co.za is a lie and should be renamed “don’tcareforcustomers@suzukiauto.co.za” but unfortunately 'info@thorpsuzuki.co.za'is also blocked to customers. To be honest your service or lack thereof is what started the problem. You are lucky that your competitor group that sells & services Suzuki are just as bad so I guess it’s a SUZUKI problem I have been trying to book a service for my Suzuki for well over a week but NO-ONE at your service department answers the phone. They don’t get back to the client when sent messages from the Suzuki systems . I unfortunately have to use a Suzuki dealership for my last extended warranty service but thereafter it will be GOOD BYE. I’ll find an independent to service my vehicle. Now I now that this is only 1 vehicle but please take note I and my company will never buy another Suzuki product. Having been around for a while I’ve often heard the saying “when you drive a vehicle out of a dealer as soon as they can’t see the taillights they don’t care what happens” I never believed it except it happened to me with VW in the 80’s and no one in our family has ever bought a VW product since then. Now its happened with Suzuki and the same will happen again. My son is looking for a new car right now for his wife, not in SA but he was looking at Suzuki but has already taken them off the list. Let’s see if this email results in in action not only from the Thorp Group but from anyone in management at Suzuki. I moved from Renault ,WHAT A MISTAKE Regards
0 replies
9 months ago
Suzuki from greatness to lethargy
Another company whose management hide behind a "Customer do not care centre
0 replies
13 months ago
Absolulely useless
If I could give a negative star it would be a 10 What a shame. This was a great company but is now the same as most SA companies -USELESS !!!! CAN'T KEEP OUR WEBSITE RUNNING Dont answer the phone No access to management
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (5.882352941176471%)
2 Star
0 (0%)
1 Star
16 (94.11764705882354%)