1 reviews | Active since Member
Thorp Tabel view is probably the most useless dealership that I have ever dealt with in my life.
My journey with them has not been a pleasant one from start (not that long ago) until now. I bought my Suzuki GLX last year March. First issue arises a shortly after driving it out the show room floor. Issue 1: After driving it with the few liters of petrol they have supp****, I go to fill up and petrol cap won't open. Supposed to be checked before leaving the floor. Issue 2: A few months in, after having driven from Parklands to Somerset West, stop at a shop, get back to car and the car won't start. Go into the dealership and they charge the battery. Issue 3: A week later, car won't start again, and they come and tow it. Replace battery. (To add that there is only around 3500 kms on the clock) Issue 4: Take the car in for the 1st year service (under 5000 kms on the clock) there is a rattle coming from the dash board. They tell me that it was fixed (NOT FIXED). There is also air coming in from one of my doors while driving. They tell me that they need to put a claim in for the part.
It is now 2.5 months later and I can't get hold of anyone in the dealership to let me know what is happening. I keep on getting told that Nadine is the person to talk to and a message will be left. After almost 3 weeks of trying to get hold of her, there has still not been a call back. I have left messages with several people, been cut off several times while being on hold to talk to someone.
I get the idea that this dealership is only interested in getting cars off the floor and not giving a damn about after sales service.
I don't think that I will rushing back to them or buying a Suzuki again.