1 reviews | Active since Member
The Best After Sales Service you can get. My invertor to my solar suddenly just stop working after 2 and half years which was installed by Thula Moya. I WhatsApp the owner Devein about it on a Sunday 14 July and he rep**** that he would send someone on Monday. As promised they arrived in the morning and had to remove it for repairs by Sunsynk which I later found out it went to ARB Solar Technical in Durban (3rd Party) where it was bought from at the time of installation. ARB never sent it on to SunSynk for repairs and had it on their floor until 29th August after I wrote a bad review on SunSynk thinking it is them. SunSynk got hold of me and got the Invertor on the 29th and fixed it the same day. It was collected by ARB on the 4th and once again kept it on their floor until I contacted them a week later which they then had it collected by Thula Moya who collected and fitted it the same day. Devin the Director even came the next day to double check if all is working correctly. This is what you call Excellent After Sales service. Well done to All involved at Thula Moya, Jes, Cindy and Devin thank you. ARB Solar Technical are the worst to get stock from.