Absolutely the worse ever :Thunder Brothers Car Wash – Stone Ridge**

I visited Thunder Brothers Car Wash at Stone Ridge on [insert date] and booked my vehicle in at 10:15 for a special package costing R400. I was informed the service would take about 1.5 hours. However, when I returned after the allotted time, my car was only just coming out of the wash bay. Staff then sprayed it again with water and began wiping it down.

Unfortunately, the interior was not vacuumed, and the car did not appear polished as promised. For the price paid, I expected a complete service, but the quality fell far short. When I raised this with the manager, I handed over the tokens showing what was included in my package. Instead of addressing the issue or inspecting the car, she simply took the tokens and walked away without offering any assistance or resolution. I was polite and calm throughout, yet my concerns were dismissed.

Overall, this was an extremely disappointing experience. Poor time management, incomplete service, and lack of accountability from management make it hard to recommend this car wash. I hope they take steps to improve customer service and deliver what they advertise.