****** filled treatment - Second time around

While I was on the premises (around 10am), I was abruptly and aggressively told to leave as they are fully booked until knock off time. This alos happened last year December! The cars that were to be washed were not even more than five when I looked at the parking lot. This after a white couple registered their car in front of me without any questioning or delays. The manner in which I was approached felt hostile and unnecessary, and I was effectively chased away without a clear explanation or any attempt at respectful communication. This experience was uncomfortable and unprofessional considering that I used to wash my car there since I moved to the Western Cape (Bredasdorp).

As a customer, I expect to be treated with basic courtesy and respect. Even if there was a policy or misunderstanding, the situation could have been handled calmly and professionally rather than in the manner I experienced. Especially if it is for the second time!

I am alerting you officially that I'm (and my associates) withdrawing my support to you and will make sure that I spread the word (in person and or social media) so as to expose such behaviour under this new management.