MN
muzi N
Active since May 2020
35
Reviews
0
Industries
Reviews
35 reviews3 months ago
****** filled treatment - Second time around
While I was on the premises (around 10am), I was abruptly and aggressively told to leave as they are fully booked until knock off time. This alos happened last year December! The cars that were to be washed were not even more than five when I looked at the parking lot. This after a white couple registered their car in front of me without any questioning or delays. The manner in which I was approached felt hostile and unnecessary, and I was effectively chased away without a clear explanation or any attempt at respectful communication. This experience was uncomfortable and unprofessional considering that I used to wash my car there since I moved to the Western Cape (Bredasdorp). As a customer, I expect to be treated with basic courtesy and respect. Even if there was a policy or misunderstanding, the situation could have been handled calmly and professionally rather than in the manner I experienced. Especially if it is for the second time! I am alerting you officially that I'm (and my associates) withdrawing my support to you and will make sure that I spread the word (in person and or social media) so as to expose such behaviour under this new management.
0 replies
4 months ago
NO MORE DOTSURE!
Poor service after installing their tracking device the central locking system is not functional on my vehicle and no one is taking responsibility to fix it. This after they messed up from the initial agreement of linking the device installed by the dealer, let alone removing the initial one as agreed on the phone! PATHETIC to say the least! NO MORE DOTSURE! I'm GATVOL now!
53 replies
5 months ago
"Irreversable Transaction Error" - Poor service
I am very much disappointed to learn that an honest transaction (by a close family member of mine) error can not be reversed by a big institution as Capitec bank. I mean I had a similar situation a couple of years ago and it was resolved swiftly by a similar institution. What stops Capitec from freeze the client's account if they can't locate them over the phone until they come to the bank and enquire? Or they can do a transaction reversal (like they normally do with a debit order) at a fee. FNB did that some years ago! Now R15000 is gone down the drain because an error, which was reported almost immediately can not be reversed let alone an effort to genuinely get the person who benefitted. I am actually reviewing my membership if Capitec can not resolve this matter amicably.
106 replies
9 months ago
POOR SERVICE AS USUAL
I reported my service withdrawal in terms of my contract from them in June 2025 via phone call and branch visit. To my surprise, I found out today that the cancellation was never initiated and now I must pay for the incurred amounts as the contract continued to run. This after they told me to check before the 20th of July 2025 (while at the Telkom branch). I WILL NEVER USE TELKOM AGAIN!!! EVEN IN MY NEXT LIFETIME!!!
0 replies
10 months ago
POOR SERVICE DELIVERY!
I am deeply disappointed in the Bredasdorp branch!!! I requested them to activate my phone SMS alert for security reasons, until to date the system is not working. As for my so-called banker the least said about him the better, because he doesn't or seldom respond to my requests, let alone call back after being busy. I think a switch is all I need here!
0 replies
12 months ago
Rude and inconsiderate Cashier
Today, I met this rude old woman called Maria at the cigarrete counter by the Carnivall Mall branch. I gently asked her to process my express items since I was buying cigarrete. She was shouting and banging my items on the counter that she is not suppose to process items purchased from the main store. She also made me count my items one by one. Mind you she never greeted on my arrival and was wearing a heavy facial expression throughought. I think for you to progress and to have a customer like me returning, the solution is to FIRE her with immediate effect. Otherwise I and my close family and friends will never come to your shop again. POOR SERVICE, to say the least.
1 reply
12 months ago
Quick to reject claims = 1 minute maximum
Not to be Trusted This company really can't be trusted. I have been struggling to get a brand new unused fridge for the past two months. Firstly, it was physical damages and now factory fault I picked up immediately on arrival for both occasions. On all instances the courier company refused to return the units with them now they are saying I damaged the last unit without even looking at my identified factory faults. According to their online tracker, it literally took them 1 minute to receive, evaluate, decline and conclude the return. How is that possible! This tells me that the system is flawed and the damage was planted so they can forfeit my money since I requested a refund after TWO months of not getting a fridge from them. They are doing anything to ensure they reject claims. I honestly think their plan is to frustrate you till the point where you just leave the claim. Not with me, my lawyers are on standby! I would strongly advise against anyone buying from them. Because they will go to any lengths to find a "loophole" or create one.
0 replies
12 months ago
Same BLUNDER TWICE within a month! Pathetic Service
You deserve a zero rating, pity it is not available for selection. I have been waiting for collection since Tuesday. Bearing in mind that I lodged a complaint on the day of delivery! Poor service, I must say. The Dawn Wing Courier made the same blunder as my previous return's last month collection: BRINGING A WRONG VEHICLE! I am happy I requested a refund because I wont be buying from you anytime soon.
0 replies
14 months ago
Unkept promise - poor service
They came to collect my parcel with a wrong vehicle yesterday and promised to come back today. It's almost end of business now and I' haven't heard from them. Tried to call them and eventually got through (after holding on for half an hour or so), they told me my reference is invalid. Now, how do you explain that?
0 replies
14 months ago
Item NOT collected as promised
Been waiting for collection more than a week now, since the fridge was delivered. Bearing in mind that I lodged a complaint on the day of delivery! Poor service, I must say. Every communication is postponement or rescheduling of the collection. This issue of not having direct contact line is also making the situation worse!
0 replies
Review Distribution
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4 Star
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3 Star
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2 Star
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1 Star
35 (100%)