TB
Thunzi Bush Lodge CC
Unclaimed Business
TB
Thunzi Bush Lodge CC
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Travel & Vacation
#9NPS Score
0Unlikely
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Natalie B
1 reviews | Active since Jan 2020
18 Jun 2024, 21:14
You ruined my honeymoon!
I emailed Thunzi to book the stargazing dome for my honeymoon in December. I was asked to send my details so I can receive the invoice, as I was ready to make payment immediately to prevent losing our spot. After not hearing back within 24hours, I emailed again, still no reply. Then I messaged via WhatsApp and after back and forth I'm told they didn't receive the email I sent so no booking was made. I sent the screenshots of my replies via same email. It did not even get acknowledged that I sent it. I was just told that even though I sent the proof of email, I won't get my booking, it won't make a difference. It was booked by someone else via another website. Thanks to Thunzi bush lodge, I have no accommodation for my honeymoon anymore. Thanks for ruining it!
Helpful (0)
|Replies (0)NB
Natalie B
1 reviews | Active since Jan 2020
18 Jun 2024, 21:14
You ruined my honeymoon!
I emailed Thunzi to book the stargazing dome for my honeymoon in December. I was asked to send my details so I can receive the invoice, as I was ready to make payment immediately to prevent losing our spot. After not hearing back within 24hours, I emailed again, still no reply. Then I messaged via WhatsApp and after back and forth I'm told they didn't receive the email I sent so no booking was made. I sent the screenshots of my replies via same email. It did not even get acknowledged that I sent it. I was just told that even though I sent the proof of email, I won't get my booking, it won't make a difference. It was booked by someone else via another website. Thanks to Thunzi bush lodge, I have no accommodation for my honeymoon anymore. Thanks for ruining it!
0
Replies (0)