Dissatisfied with TicketPro service - NO response

I am dissapointed in the service that i have recevied from Ticketpro. i have had queries regarding my tickets and have sent at least 6 emails for assistance for the SAT20 cricket games in Durban and i have not had ONE reply from them.i do not approve of this service and if there was any other way i would not use their services. i await my tickets for the game on the 30th of December and have not recevied the barcoded ones. Have sent yet another email this morning and i am needing a reply but dont expect one.