Bad telephonic service received

The sale consultant was very rude instead of being polite and offering a deal to put the amount I have down as a deposit for a vichle said I could only buy an engine for the price I was looking for a car. Would never and will never buy or recommend them after receiving such a horrible answer and you have a person like that working for your company? Please ensure you have proper training to deal with customers as he could've made a sale but instead will insult a person as he is after high commission.