Customer service course required URGENT

<p>Seller mentioned that his reputation in the province is excellent with buyers purchasing over the phone. <br />Vehicle in question was to be sent for 101 test, the seller says that after that we will see.He mentioned that there others interested in the vehicle.<br />I had arranged for a person to see the vehicle that afternoon at 5pm, seller does not answer the phone then eventually does.Purpose of the call was to confirm the appointment and get directions. Seller says his busy with a client and cant help right now.<br />A day later I phone, Farnos - the seller tells me that the vehicle was sold at 4:30pm and the papers were signed. I ask when i phoned at 5pm why did you not tell me this, why did you waste my time.<br />Seller says i dont have to answer to you.<br />Professionalism 0/10<br />Trustworty 0/10<br />Etiquette 0/10<br />Businesses like this should be thrown into a third world country because we as South Africans pride ourselves on good old fashioned customer service.</p>