1 reviews | Active since Member
Went to collect and the delivery charge wasn't removed. Got to dispatch and decided to take a portion of the material and have the rest delivered because delivery was billed in error. Peter Mashilo asked the dispatch manager Jacob Thekiso when he can deliver and he simpy said "I can't solve it" and sat down. I had to walk all the way back to the showroom as I couldn't drive around due to a yard sale using most of the parking and the rest of the parking being full of cars. Spoke to Lance about the issue and he phone Jacob who all of a sudden was able to assist with a delivery date...remember a few minutes ago he couldn't. Jacob sgould not be customer facing as he definitely don't know how to interact with clients. Worst service ever. 40 minutes later with an empty yard not even 1 item has been loaded. At this ratebit means that a company like yours can only load 12 clients in a day. Absolutely ridiculous!!!