Beyond Pathetic Service

My husband had a Will with Absa and upon his demise Absa Trust selected this attorney to transfer the properties to me. They charged thousand of rands, instructing the Absa Trust Estate Late administrator to make payments without confirming with me and was not confirming the amounts with me only to realise they were paying amounts that was much higher and they were paying themselves much more as well.

When they required documents Marlen would e-mail me to drop it off at their offices and I kept on telling her that I work from home and she then arranged courier to fetch it but once they so call finalised the transfer she was going to post original documents home and when I requested to courier they could not do it that Absa Estate late arranged to be couriered, wanting to post original property documents...which reputable company does that these days knowing how unsecure and unsafe postal service are?

Me being the person not clued how much they are supposed to be paid as being an Absa staff and getting staff rates I really don't think this was the case seeing the amount that they were charged were not discounted amounts as i queried with attorneys in this field.

They were also to have the properties transferred to my name with the municipalities and three and a half years later they have not sorted this out and when queried I was communicated via e-mail by a lady named Marlene Pieterse that I must personally go to the municipality and follow up so my question was you were the transferring attorneys, charging an amount I still feel was unreasonable, charging and paying the municipality and asking me to go to the municipality of all places and do the job that you got paid to do.

Please ensure that your financial advisor does not use these attorneys.