TimeOut Coffee Shop, Durbanville
TrustIndex
0
Score
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I am more than eager to give positive and negative reviews. However, I am completely disappointed in the service I have received at this Cafe. I am not sure if it is due to the fact that I am one of the employees in the same centrum but the lack of urgency is more than frustrating. Prior to placing my order - I asked specifically on how long it will take to make two Omelettes and was told 15min. Side note, this is for take away and not sit down. I returned 20min instead and was told it is not ready and had to wait an additional 15min until I received my breakfast, finally. I honestly do not mind waiting for things but communication is key, instead- I receive glances every so often that made me feel uncomfortable. This was not my first encounter and I am aware that they take forever to prepare there food, but clearly a line needs to be drawn at some point. That is my 2 cents for this morning.
1 reviews | Active since Jan 2020
I am more than eager to give positive and negative reviews. However, I am completely disappointed in the service I have received at this Cafe. I am not sure if it is due to the fact that I am one of the employees in the same centrum but the lack of urgency is more than frustrating. Prior to placing my order - I asked specifically on how long it will take to make two Omelettes and was told 15min. Side note, this is for take away and not sit down. I returned 20min instead and was told it is not ready and had to wait an additional 15min until I received my breakfast, finally. I honestly do not mind waiting for things but communication is key, instead- I receive glances every so often that made me feel uncomfortable. This was not my first encounter and I am aware that they take forever to prepare there food, but clearly a line needs to be drawn at some point. That is my 2 cents for this morning.
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