1 reviews | Active since Member
My mother bought two tablets for her grand-kids through the Tiptop Shopping card website.
She asked me to install some apps for them so that they can use them immediately upon receiving their gifts.
As per usual I left this to the last moment. On the evening of 19 Dec I realised that the one tablet does not charge at all. There was a loose connection inside or it had a faulty port. The next morning, 20 Dec, I contacted them to see what could be done. Since these were Christmas gifts there was a real and immediate deadline to be kept.
Tiptop shopping immediately sprang into action, organised a new tablet to be send to us and send us the waybill for free shipping of the faulty tablet back to them. I must add, they trusted us enough for them to send the new tablet before confirmation that I have send the faulty one back to them.
We receive the replacement tablet the next morning already. These was enough time to charge the tablet and load a few game on.
Thank you so much for the excellent service, I would recommend you to anyone because of your customer service. Your are brilliant. Thank you.
Thank you, we appreciated for your review. We'd always provide you and our valuable customers the best service. Looking forward to hearing from you soon :)
And wishing you and your family a very happy and prosperous new year 2018.
Best regards,
Thank you, we appreciated for your review. We'd always provide you and our valuable customers the best service. Looking forward to hearing from you soon :)
And wishing you and your family a very happy and prosperous new year 2018.
Best regards,