Absolute worst service, no call backs, no updates on fixing disconnected routers.
Horrible customer service
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AK
Azmina K's updateReviewer Update
02 May 2024, 16:36
TITC Africa and Herilink are the ultimate worst service providers. Going almost an entire week without wifi and not having any of agents give you a call back to give an update. I have been calling since Tuesday, either I have no luck in getting through to them or when I do get through they are of no help telling me they will contact tech support and call me back. Absolutely shocking service, I would not recommend them to anyone!!
AK
Azmina K's update02 May 2024, 16:36
Reviewer Update
TITC Africa and Herilink are the ultimate worst service providers. Going almost an entire week without wifi and not having any of agents give you a call back to give an update. I have been calling since Tuesday, either I have no luck in getting through to them or when I do get through they are of no help telling me they will contact tech support and call me back. Absolutely shocking service, I would not recommend them to anyone!!