TITC SA THE WORST FIBRE COMPANY IN SA

TITC SA has to be once of the worst fibre companies. From day 1 it has been an issue to get the fibre working and there as been numerous hardware issues. There is a small yellow cable that leads to the back of the black box which broke and the green clip also broke, TITC sent out their technicians who did not know what the issue was. Finally the unit came back but I still had major connectivity issues, no invoice was emailed to me nor did they inform me upfront what the charges would be, little to my knowledge that cost me an extra R950. I have no problem paying but you need to at least invoice or inform your client of the extra charges. I have emailed the CEO and to date I have not had a response back. This is day light robbery and people need know what they are in for before you sign up with TITC SA.