Rude security guard

I just want Tlhomphanang BE T/A TNG SEC to teach a lady by the name of "Mmathapelo " if its her real name at Home Affairs in Ga-rankuwa manners. She can't speak to people in proper manner as I nearly slapped her on 3/1/2019 when I was at home affairs. I think she needs s****s how to handle people even elderly people. Shame on her. And I don't know if she's there to control queue's of home affairs or to do what. I called same day but she refused to tell me her name and to talk to the lady that answered the phone at your company. I just boil when I think of that woman.