Very bad service

TMM Lofts is a poorly managed accommodation with rude staff who are unhelpful and slow to process refunds. Communication is a major issue, as they often ignore emails and respond disrespectfully when they do. The management shows little concern for residents' well-being despite numerous complaints, and issues like water, electricity, and Wi-Fi are frequent, especially during exam times. Reception staff, particularly Tsholofelo and Koketso, lack interpersonal skills and are dismissive of complaints. I would not recommend this place to anyone.